Application Analyst

BRG; Chicago (IL); Remote; USD 90,000 - 120,000; Full time

Job summary

BRG is seeking a full-time Application Analyst who will serve as a resident expert on BRG’s suite of enterprise applications. The role collaborates with Accounting, Finance, HR, and Legal to understand objectives and optimize, configure, secure, and enhance systems used by these teams.

The analyst will coordinate with BRG IT and third-party consultants, reporting to the Application Manager. Remote candidates are welcome, with in-office options in Emeryville, Chicago, Dallas, Boston, or

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Accounting, or Finance or relevant experience.
• 2+ years of experience in applications analysis, system integration, or software support.
• Experience with SaaS (cloud) and IT service management tools like ServiceNow.

Responsibilities

• Understand business and technical processes by working with stakeholders and SMEs.
• Build relationships with corporate staff and understand core functions.
• Maintain, troubleshoot, and remediate applications and related issues.
• Provide Tier 3 support for enterprise systems.
• Evaluate and propose technical solutions to improve functions.
• Plan and execute application installations, upgrades, and adjustments.
• Create and maintain knowledge bases and SOPs.
• Develop technical writing and documentation standards.
• Manage system maintenance and data-related downtime.
• Meet with business users to understand needs and workflows.
• Evaluate existing systems and vendor options to address problems.
• Ensure application and data security.
• Participate in IT change management for new apps/modules.

Skills

Communication skills

Organizational skills

Adaptability

Education

Bachelor's Degree in IT/CS/Engineering/Accounting/Finance

Tools

ServiceNow

Workday

Intapp

iManage/NetDocuments

Active Directory / Microsoft Entra ID

Job description

We Do Consulting Differently BRG is actively seeking a full‑time Application Analyst.

The Application Analyst will serve as a resident expert on the suite of BRG’s enterprise applications.

This role will work closely with BRG’s Accounting, Finance, HR, and Legal teams to understand their business objectives, pain points, and business process, and support, adapt, configure, secure, and enhance the applications used by these groups.

The Application Analyst will also interface with BRG IT and third‑party consultants to assist in this goal.

The Application Analyst will report to the Application Manager.

Candidates wishing to be based in a BRG office will benefit by working from Emeryville, Chicago, Dallas, Boston, or Washington, DC.

BRG also welcomes candidates who wish to work remotely.

Primary Duties

• Understand business and technical processes and problems by working with stakeholders and subject matter experts.
• Gain and maintain relationships with our corporate staff, and strong knowledge of key corporate functions.
• Maintain, troubleshoot, and remediate applications and related issues.
• Provide Tier 3 support for enterprise systems.
• Evaluate and propose potential technical solutions and options to solve problems or improve functions.
• Plan and execute application installations, upgrades, adjustments.
• Create and maintain knowledge‑base of existing software and data environments, and standard operating procedures.
• Research and development of patterns and best practices Technical writing and technical documentation.
• General system maintenance and downtime for relevant data systems.
• Meet regularly with business users and stakeholders; understand their business processes and technical needs.
• Evaluate existing systems, tools, and possible new vendor applications or features solve business problems.
• Ensure application and data security.
• Participate in IT change management processes, especially relating to the roll-out of new applications or modules.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, Accounting, or Finance or relevant experience.
• 2+ years of experience in applications analysis, system integration, or software support.
• Prior experience working in a legal or professional services environment (preferred).
• Demonstrated domain expertise in supporting large software systems and the needs of a large customer base.
• Strong Experience with IT services and general Windows stack environment (Active Directory, etc), Microsoft Entra ID.
• Experience with administration of SaaS (Cloud based) solutions.
• Experience with IT customer support, and ticketing systems, such as ServiceNow.
• Experience with Workday (HCM and FIN), particularly Workday Security models (preferred).
• Experience with Intapp products, such as Intapp Time/ Intapp Conflicts/ Intapp Walls (preferred).
• Experience with document management systems (e.g., iManage or NetDocuments) (preferred).
• Strong organizational skills.
• Excellent communication skills, with the ability to explain complex technical problems to non-technical audiences.
• Ability to adjust to rapidly changing priorities.

Salary Range: $90,000-$120,000

Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.

About BRG

BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead. At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.

Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking.

When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients’ challenges.

We get results because we know how to apply our thinking to your world.

At BRG, we don’t just show you what’s possible. We’re built to help you make it happen.

BRG is proud to be an Equal Opportunity Employer.

Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

We do Consulting Differently It takes more than top-tier people. It takes top-tier people grounded in real-world expertise, working together in the right ways. This is BRG.

Purpose-built for the agility and connectivity that sets us apart - we bring the best data, brightest talent, and boldest thinking to all that we do. With the crucial added ingredient of our real-world business acumen, we translate insights into action.

BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

If you need reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for Website Accessibility and Required Information for Online Applicant Tracking Systems accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.