Application Administrator / Information Technologist II

MSU Careers Recent Jobs; East Lansing (MI); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health care coverage

Dental coverage

Educational benefits

Job summary

MSU Careers Recent Jobs is seeking an Application Administrator to manage and support applications for the Division of Residential and Hospitality Services. This role involves serving as the lead administrator for key systems, including Transact and Sequoia, while providing technical and analytical support.

The ideal candidate will possess a four-year college degree and have 3-5 years of relevant IT experience. The position starts on-site with a transition to a hybrid work model post-onboarding, offering flexibility as mutually agreed.

Qualifications

• 3-5 years of related work experience in information technology.
• Ability to complete tasks on time.
• Experience managing systems in complex environments.

Responsibilities

• Serve as lead administrator for Transact and Sequoia.
• Deliver technical and analytical support for assigned applications.
• Maintain and troubleshoot divisional applications.

Skills

Project management processes

Exceptional customer service values

Vendor management

Database management

Enterprise data management

Proficiency with Transact

Proficiency with Sequoia

Proficiency with StarRez

Education

Four-year college degree

Job description

Working/Functional Title

Application Administrator

Position Summary

The Application Administration team provides technical and administrative support for departmental and enterprise applications for the Division of Residential and Hospitality Services at MSU. This position is part of a hybrid work team and will start fully on‑site and transition to hybrid after on‑boarding and a probationary time period.

Reporting to the Application Administration team manager, the Application Administrator will primarily perform the following duties:

• Serve as lead administrator for Transact and Sequoia, including support for dining‑related housing modules and coordination of system interfaces.
• Deliver technical and analytical support for assigned applications.
• Maintain and troubleshoot divisional applications, including after‑hours response for issue resolution.
• Provide user support, define application roles, and coordinate access management.
• Coordinate and support vendor contracts.
• Support hardware for Spartan Cash and culinary point‑of‑sale (POS) devices.
• Develop and maintain documentation, deliver training, and support business continuity planning.
• Collaborate with operations and other technical staff to resolve issues and implement solutions.
• Manage configuration and change processes; develop and implement system enhancements, reports, patches, and upgrades.

Benefits

MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote‑friendly. Remote‑friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four‑year college degree program; three to five years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.

Desired Qualifications

Ability to complete tasks on a timeline; experience with project management processes; exceptional customer service values and skills; experience working with vendors; experience managing systems in a complex environment; experience with database management and enterprise data management; experience with campus accounting software (KFS); demonstrate ability to achieve high proficiency with exposure and training on Transact, Sequoia & StarRez applications.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.