Appliance Technician

Pepperdine University; South Bend (IN); On-site; USD 39,000 - 44,000; Full time

Job summary

Pepperdine University is seeking a Maintenance Services Technician to install, maintain, and repair a range of commercial appliances for dining services on the Malibu campus.

Responsibilities include diagnosing issues, performing routine maintenance, documenting work in WebTMA, and communicating effectively with supervisors. The role requires three years of related experience, strong troubleshooting skills, and the ability to lift up to 50 pounds.

Qualifications

• Requires high school diploma or equivalent and minimum three years of appliance/refrigeration experience.
• Experience with refrigeration systems, electrical troubleshooting, gas appliances, and controls.
• Proficient in reading manuals, schematics, and wiring diagrams; strong problem solving.
• Experience with CMMS such as WebTMA or TMA is preferred.

Responsibilities

• Diagnose, troubleshoot, and repair commercial appliances and equipment.
• Perform routine maintenance to ensure optimal performance and prevent breakdowns.
• Install new appliances per manufacturer specs and safety standards.
• Maintain accurate records in WebTMA and communicate issues to supervisors.
• Keep tools, parts, and vehicles organized and in good condition.
• Stay updated on industry standards and new technologies.

Skills

Electrical troubleshooting

Refrigeration systems

Gas appliances

Reading schematics

Use of CMMS (WebTMA/TMA)

Customer service mindset

Team collaboration

Education

High school diploma or equivalent

Tools

WebTMA

TMA

Job description

Under the direction of the Manager, Maintenance Services for the Department of Facilities Services (DFS), this position will install, maintain, and repair a wide range of commercial appliances, including refrigeration units, ice machines, ovens, dishwashers and other kitchen or facility equipment in support of high-quality food and dining services on the Malibu campus.

Duties

• Diagnose, troubleshoot, and repair commercial appliances and equipment. Respond to service calls in a timely, professional manner.
• Perform routine maintenance to ensure optimal performance and prevent breakdowns.
• Install new appliances according to manufacturer specifications and safety standards.
• Maintain accurate records of work performed, parts used, and service recommendations in WebTMA. Communicate effectively with supervisors and stakeholders to explain issues, repairs, and maintenance tips.
• Keep tools, parts, shop, and service vehicle organized and in good condition.
• Stay updated on manufacturer training, industry standards, and new technologies.
• Support the team and contribute to a culture of service, excellence, and safety while following all University safety and regulatory guidelines.
• Manage work through standard TMA processes and Procedures. Manage materials, parts, and equipment needed for the appliances, including inventory tracking, record keeping, product research, and supply procurement, ensuring spare part availability in emergency situations.
• Perform other duties as assigned.
• Uphold university mission through work performed.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Skills and Qualifications

Required:

• High school diploma or equivalent.
• Three years of experienceworking with refrigeration systems, electrical troubleshooting, gas appliances, food-service equipment, plumbing, controls, and manufacturer-specific diagnostics.
• Strong mechanical and electrical troubleshooting skills.
• Experience in commercial refrigeration and knowledge of EPA Section 608 refrigerant handling.
• Experience with electrical diagnostics, gas‑fired appliances, steam systems, and electronic controls.
• Experience using a Computerized Maintenance Management System, preferably TMA or WebTMA.
• Ability to read and interpret technical manuals, schematics, and wiring diagrams.
• Analytical and problem‑solving skills to successfully resolve issues.
• Ability to understand plans, design specifications, and manufacturers' instructions and recommendations to ensure their proper installation, and remedy issues.
• Strong English written and verbal communication and interpersonal skills.
• Must consistently project a professional demeanor and positive attitude.
• Ability to work independently and as a team.
• Ability to effectively communicate with a skilled and semi‑skilled workforce, and ability to function well under pressure.
• Support and appreciation for customer service‑focused maintenance operations.
• Normal mobility and ability to move around construction sites.
• Ability to bend, stoop, twist, traverse rugged terrain, climb up and down ladders and scaffolding.
• Ability to lift and carry 50 pounds, including up and down stairs, and occasionally lifting and carrying 50 pounds up and down stairs.
• Must hold a valid driver's license, and be insurable under University's standard auto insurance requirements.

Preferred:

• Technical/vocational training and four years of experience as an appliance, HVAC, or refrigeration technician with a commercial focus.
• Experience with commercial dishwashing equipment and water filtration systems
• Experience with ice machine maintenance

This is a Regular, Nonexempt, 40 hour per week position.

Expected Pay Range: $28.00 - $32.00 per hour

The above pay range reflects what Pepperdine University reasonably expects to pay for this position at time of posting. Actual compensation may vary based on relevant factors such as work experience, market conditions, education/training, and skill level.

• In addition to base pay, Pepperdine offers a robust and highly competitive benefits package.

Pepperdine is an Equal Employment Opportunity employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local law. Pepperdine is committed to providing a work environment free from all forms of unlawful discrimination and harassment. Engaging in unlawful discrimination or harassment will result in appropriate disciplinary action, up to and including dismissal from the University.

Pepperdine is religiously affiliated with the Churches of Christ. It is the purpose of Pepperdine to pursue the very highest employment and academic standards within a context that celebrates and extends the spiritual and ethical ideals of the Christian faith. While students, faculty, and staff represent many religious backgrounds, Pepperdine is permitted under applicable law and reserves the right to seek, hire, and promote persons who support the goals and mission of the institution, including the right to prefer co‑religionists who support Pepperdine's Christian mission.

Qualified individuals should be able to show respect for workplace differences, and have the ability to work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a criminal, education, and employment screening. The University conducts such screenings in compliance with applicable laws and with the objectives of evaluating risk and supporting a safe environment for students, faculty, staff, and guests; safeguarding key University assets including people, property, information, and the University’s reputation; and providing comprehensive job‑related information to University leaders to enable them to make prudent hiring decisions. Individuals will be required to disclose any criminal convictions on a designated form after receiving a conditional offer of employment; failure to disclose accurate information may result in withdrawal of the offer or termination of employment. Qualified individuals with criminal histories will be considered for employment in compliance with applicable laws, including the Los Angeles County Fair Chance Ordinance.