Appliance Technical Trainer — Remote/Hybrid

BSH Home Appliances Corporation - North America; Chicago (IL); On-site; USD 70,000 - 94,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

EAP (Employee Assistance Program)

FSA/HSA participation

401(k) with employer match

Paid vacation

Job summary

BSH Home Appliances Corporation is seeking a Technical Trainer for Chicago, IL or remote work, supporting the Technical Training department with designing, delivering, and maintaining technical training programs across BSH sites and customer locations.

The role requires strong presentation, facilitation, and coaching skills, plus 3–5 years of training experience and knowledge of electromechanical appliances. Travel up to 50% is expected.

Qualifications

• Two-year college degree required.
• Four-year degree preferred.
• 3–5 years training experience required.
• 5–7 years training experience preferred.
• Comprehensive domestic appliance knowledge.
• Electromechanical knowledge.
• Product and service knowledge training.
• Strong analytical, organizational, and problem-solving abilities.
• Proficient with Microsoft Office and virtual training platforms.
• Excellent written and verbal communication.
• Travel: 50%

Responsibilities

• Assist the Technical Training manager with the day to day running of the Technical Training department.
• Contribute to the design and delivery of new training programs and solutions to drive improvements in customer service, efficiency and costs.
• Facilitates technical training at BSH sites and other locations.
• Participates in the development of technical training courses according to organizational requirements.
• Prepares training materials for training events as needed.
• Coordinates external trainers to provide specialist courses beyond BSH's catalogue.
• Maintains the technical training library developed by the Technical Training team.
• All other duties as required.

Skills

Presentation skills

Facilitation

Coaching

Communication

Analytical thinking

Organizational skills

Problem-solving

Education

Two-Year College

Four-Year College

Tools

Microsoft Teams

Zoom

Webex

Microsoft Office

Job description

BSH Home Appliances Corporation is seeking a Technical Trainer for Chicago, IL or remote work, supporting the Technical Training department with designing, delivering, and maintaining technical training programs across BSH sites and customer locations.

The role requires strong presentation, facilitation, and coaching skills, plus 3–5 years of training experience and knowledge of electromechanical appliances. Travel up to 50% is expected.