Appliance Service Technician

CSC Service Works; Peoria (IL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Work Life Balance

Medical Benefits

HSA Contribution

Paid Training

Life and Disability Insurance

401k Match

PTO & Holidays

Flexible Spending

Employee Discounts

Education Reimbursement

Referral Program

Job summary

CSC ServiceWorks is seeking an Appliance Service Technician to diagnose, repair, and maintain washers, dryers, and related machines across customer sites in the Peoria area. This role emphasizes independent work, strong mechanical skills, and dependable field performance.

The position operates Monday through Friday with a focus on safety, quality repairs, and clear documentation. Benefits include health coverage contributions, paid training, and a 401(k) with company match.

Qualifications

• Valid driver's license required.
• Basic plumbing and electrical knowledge preferred.
• Experience with appliance repair or related field preferred.
• Strong mechanical aptitude and problem-solving skills required.
• Good interpersonal and communication skills for customer interactions.

Responsibilities

• Service and repair appliances incl. washers, dryers, and air-vending machines following manufacturer guidelines and safety standards.
• Perform routine maintenance and preventative service to extend appliance lifespan.
• Interact with customers professionally and provide accurate repair/process information.
• Maintain detailed service reports and update internal systems with parts used and work performed.
• Monitor inventory levels of spare parts and tools and order needed items.
• Adhere to all safety protocols while working with electrical systems and appliances.

Skills

Valid Driver's License

Basic Plumbing Knowledge

Electrical Knowledge

Strong Mechanical Aptitude

Customer Interaction Skills

Job description

The CSC ServiceWorks Story

We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

Overview

Appliance Service Technician
Monday - Friday

Are you a problem-solver who loves to be out in the field? Our Appliance Techs provide mechanical repairs to washers and dryers at customer and client locations within their assigned region. Appliance Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

Key Responsibilities

• Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
• Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
• Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
• Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.
• Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
• Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.

Benefits & Perks

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
• Education Reimbursement Program
• Paid employee Referral program

What we’re looking for

• Valid Driver's License
• Ability to pass pre-employment screening
• Basic Plumbing and Electrical knowledge
• Previous experience in appliance repair or a related field is preferred.
• Good interpersonal and communication skills to interact with customers effectively.
• Ability to work independently and manage time efficiently.
• Physical stamina and dexterity to handle and maneuver heavy appliances.
• Basic computer skills for documentation and communication purposes.
• Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)

Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

Minimum Salary

USD $19.19/Hr.

Maximum Salary

USD $23.02/Hr.