Appliance Service Technician

CSC Service Works; Boise (ID); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSAs

401k

Paid Time Off

Education Reimbursement

Referral Program

Life Insurance

Disability Insurance

Paid Training

Work-Life Balance

Job summary

CSC ServiceWorks in Boise, ID is seeking an Appliance Service Technician to diagnose and repair washers, dryers, and related equipment in customer locations within their region. The role emphasizes independence and strong mechanical aptitude.

You will perform maintenance, document service calls, manage parts, and maintain safety standards while delivering excellent customer service. The position offers steady work, paid training, and opportunities to grow within a national leader in laundry and

Qualifications

• Valid driver’s license is required.
• Knowledge of plumbing and electrical systems.
• Experience with appliance repair is preferred.
• Ability to work independently and in the field.
• Strong customer service and communication skills.
• Willingness to lift heavy loads up to 75 pounds.

Responsibilities

• Service and repair appliances (washers, dryers, air-vending) following manufacturer guidelines.
• Perform routine maintenance to extend appliance lifespan.
• Provide professional customer service and communicate findings.
• Maintain service reports and update internal records.
• Manage parts and inventory for efficient repairs.
• Follow safety protocols and protect customers' property.

Skills

Valid Driver's License

Basic Plumbing Knowledge

Basic Electrical Knowledge

Strong Mechanical Aptitude

Customer Service Skills

Independent Worker

Physical Stamina

Documentation & Computer Skills

Job description

The CSC ServiceWorks Story

We're the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals' benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

Overview

Appliance Service Technician

Monday - Friday

Are you a problem-solver who loves to be out in the field? Our Appliance Techs provide mechanical repairs to washers and dryers at customer and client locations within their assigned region. Appliance Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

Key Responsibilities:

• Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines. Ensure that all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
• Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan. This includes cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
• Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process. Offer advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
• Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information. Prepare service reports and update the internal database with accurate and up-to-date information.
• Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools. Order necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
• Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances. Ensure personal safety and the safety of customers' property during service calls.

Benefits & Perks

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
• Education Reimbursement Program
• Paid employee Referral program

What we're looking for

• Valid Driver's License
• Ability to pass pre-employment screening
• Basic Plumbing and Electrical knowledge
• Previous experience in appliance repair or a related field is preferred.
• Good interpersonal and communication skills to interact with customers effectively.
• Ability to work independently and manage time efficiently.
• Physical stamina and dexterity to handle and maneuver heavy appliances.
• Basic computer skills for documentation and communication purposes.
• Must be able to lift up to 75 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)

Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

Minimum Salary

USD $21.00/Hr.

Maximum Salary

USD $24.00/Hr.