Appliance Sales Specialist - Demos & Customer Experience

Best Buy Co.; Winston-Salem (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Best Buy is seeking a Retail Sales Specialist in the appliances department to assist customers, demonstrate products and recommend optimal solutions. You will learn kitchen and laundry appliance specifications and benefits to help customers make informed decisions.

You will engage with customers to complete transactions, stay current with product trends, and handle inquiries and returns to ensure a positive shopping experience. Training is provided to become an expert in our appliance lines.

Qualifications

• 1 year of experience building complex solutions in sales, customer service or related fields.
• 1 year of experience selling premium products, luxury brands and/or custom design environments.
• 1 year of experience in customer relationship management (CRM).

Responsibilities

• Engage with customers in the appliances department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Stay informed about the latest technology trends and products through continuous learning and professional development.
• Handle customer inquiries, complaints and returns professionally, ensuring a positive shopping experience.
• Prioritize activities based on urgency and importance, set realistic deadlines and use tools and techniques to manage time effectively.
• Maintain department merchandising and readiness to serve customers.
• Train other sales floor personnel on how to be successful in the department.

Skills

Customer service

Sales

Time management

Tools

CRM

Job description

Best Buy is seeking a Retail Sales Specialist in the appliances department to assist customers, demonstrate products and recommend optimal solutions. You will learn kitchen and laundry appliance specifications and benefits to help customers make informed decisions.

You will engage with customers to complete transactions, stay current with product trends, and handle inquiries and returns to ensure a positive shopping experience. Training is provided to become an expert in our appliance lines.