Appliance Repair Technician — 5-Star Home Service (Company Car)

Anything-Appliance; Hooksett (NH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Company car

Competitive salary

Job summary

ANYTHING Appliance is seeking an Appliance Repair Technician who delivers exceptional customer service during in-home visits. You will diagnose problems, explain needed repairs, and provide accurate estimates to customers while ensuring a high level of satisfaction.

The role requires lifting up to 50 pounds, a valid driver’s license, and a proactive approach to learning new connected-home technologies. Training and development opportunities accompany a competitive salary.

Qualifications

• Must have solid customer service skills and focus on client satisfaction.
• Ability to read, write, and speak English clearly.
• Valid driver's license with clean driving record required.
• Must pass pre-employment drug screen and background checks.
• Experience in appliance repair or related fields is preferred.

Responsibilities

• Meets with customers in their homes or businesses to provide a differentiated service experience.
• Interact with customers to determine service problems, explain repairs, and provide estimates.
• Meet or exceed KPIs for performance incentives.
• Diagnose and repair major appliances including washers, dryers, stoves, microwaves and dishwashers.
• Learn and apply connected-home technology to appliances.
• Complete required competency training and stay knowledgeable in the repair industry.
• Drive company vehicles to and from customer locations.
• Update work orders using handheld devices in a paperless environment.
• Deliver a consistently outstanding 5 Star customer experience.

Skills

Customer service

Effective communication

Valid driver's license

English proficiency

Lifting 50 pounds

Education

High school diploma or equivalent

Job description

ANYTHING Appliance is seeking an Appliance Repair Technician who delivers exceptional customer service during in-home visits. You will diagnose problems, explain needed repairs, and provide accurate estimates to customers while ensuring a high level of satisfaction.

The role requires lifting up to 50 pounds, a valid driver’s license, and a proactive approach to learning new connected-home technologies. Training and development opportunities accompany a competitive salary.