Appliance Repair Technician

Miele AG; San Francisco (CA); On-site; USD 50,000 - 69,000; Full time

Benefits offered by this job

Comprehensive health, dental and vision insurance

Wellness discounts on medical premiums

401k with company match

Discounted gym membership

PTO + holidays

Job summary

A premium appliance manufacturer is seeking an Appliance Repair Technician in San Francisco. The ideal candidate will travel locally to diagnose and repair domestic appliances, ensuring high customer satisfaction. Responsibilities include troubleshooting equipment and maintaining service documentation. Candidates should have a high school diploma or GED, valid driver's license, and basic plumbing and electrical knowledge. Comprehensive benefits including health insurance and a generous employee purchase program are offered.

Qualifications

• Valid driver's license required.
• Knowledge of Microsoft Office.
• Ability to manage difficult customer situations.
• Self-motivated and customer-oriented.

Responsibilities

• Diagnose, troubleshoot, and repair Miele equipment.
• Travel to customer locations for service calls.
• Complete service documentation in a timely manner.
• Maintain parts inventory and vehicle.

Skills

Customer orientation

Excellent communication skills

Basic plumbing knowledge

Basic electrical knowledge

Good computer skills

Multi-tasking ability

Education

High school diploma or GED

Job description

Appliance Repair Technician page is loaded## Appliance Repair Technicianremote type: Vor Ortlocations: San Franciscotime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R2392We have a fantastic opportunity for a self-motivated, customer-oriented person with excellent communication skills. We are seeking an Appliance Repair Technician to represent our brand at customer locations while diagnosing, troubleshooting and repairing our domestic premium appliances.**Your Responsibilities*** Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.* Level and adjust equipment to include plumbing, gas and electrical connections* Install and instruct customers on the proper use of equipment* Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)* Complete all service calls and warranty documentation in an accurate and timely manner* Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required* Maintain the delivery truck in safe and working order**What we're looking for*** 100% local daily travel required* A valid driver's license* High school diploma or general education degree (GED)* Knowledge of basic plumbing and electrical skills* Good computer skills with knowledge of Microsoft Office* Ability to apply concepts of basic math* Ability to read, write and comprehend instructions, correspondence, and memos in English* Ability to multi-task* Ability to work professionally with colleagues and be a team player* Ability to manage difficult customer situations* Must be self-motivated, customer-oriented person with excellent communication skills**Working Conditions*** Generally works in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation* May occasionally walk on slippery or uneven surfaces* May have exposure to dust, gas, fumes or chemicals* On occasion, may use special visual or auditory protective equipment* Will occasionally climb stairs and work off elevated surfaces* Frequently work with bio-hazards for Commercial Technicians only**Physical Requirements*** Ability to sit, walk and crawl occasionally* Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently* Ability to use hands repetitively and power/simple grasp constantly* Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly* Physical ability to lift, pull and push products up to 50 pounds frequently* Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally* Ability to carry items up to 6 feet occasionallyThe salary range for this position is $50,000 to $69,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.**Benefits*** Comprehensive health, dental and vision insurance* Wellness discounts on medical premiums* 100% covered life and long-term disability insurance* 401k with company match* PTO + holidays* Discounted gym membership* Generous Employee Purchase Program* Wellness and volunteer programsMiele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V