Appliance Repair Technician

Miele AG; Miami (FL); On-site; USD 50,000 - 69,000; Full time

Job summary

Miele is seeking an Appliance Repair Technician to represent our brand at customer locations in the Miami, FL area. The role involves diagnosing, troubleshooting and repairing domestic premium appliances with travel to customer sites and using factory training and manuals.

Candidates should have a high school diploma or GED, basic plumbing/electrical knowledge, and strong communication skills. A valid driver's license and proficiency with Microsoft Office are required, with a focus on customer

Qualifications

• 100% local daily travel required.
• A valid driver's license.
• High school diploma or GED.
• Basic plumbing and electrical knowledge.
• Good computer skills with Microsoft Office.
• Ability to read, write and comprehend English instructions.
• Self-motivated and customer-oriented with excellent communication skills.
• Ability to multi-task and work well in a team.

Responsibilities

• Travel to customer locations to diagnose, troubleshoot and repair Miele equipment.
• Level and adjust equipment including plumbing, gas and electrical connections.
• Install and instruct customers on proper use of equipment.
• Maintain and organize company vehicle, parts, and tools.
• Complete service calls and warranty documentation accurately and timely.
• Maintain parts inventory by ordering replacements as necessary.
• Uphold safety and cleanliness standards in customer's homes.

Skills

Customer service

Communication

Computer skills

Multi-tasking

Attention to detail

Education

High school diploma or GED

Job description

## Appliance Repair TechnicianBewerbenremote type: Vor Ortlocations: Miami, FLtime type: Vollzeitposted on: Gestern ausgeschriebenjob requisition id: R3911Come join us! We have a fantastic opportunity in the Miami, FL area for a self-motivated, customer-oriented person with excellent communication skills. An Appliance Repair Technician to represent our brand at customer locations to diagnose, troubleshoot and repair our domestic premium appliances.**Key Responsibilities*** Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.* Level and adjust equipment to include plumbing, gas and electrical connections* Install and instruct customers on the proper use of equipment* Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)* Complete all service calls and warranty documentation in an accurate and timely manner* Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required* Maintain the delivery truck in safe and working order**Requirements*** 100% local daily travel required* A valid driver's license* High school diploma or general education degree (GED)* Knowledge of basic plumbing and electrical skills* Good computer skills with knowledge of Microsoft Office* Ability to apply concepts of basic math* Ability to read, write and comprehend instructions, correspondence, and memos in English* Ability to multi-task* Ability to work professionally with colleagues and be a team player* Ability to manage difficult customer situations* Must be self-motivated, customer-oriented person with excellent communication skills**Working Conditions*** Generally works in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation* May occasionally walk on slippery or uneven surfaces* May have exposure to dust, gas, fumes or chemicals* On occasion, may use special visual or auditory protective equipment* Will occasionally climb stairs and work off elevated surfaces* Frequently work with bio-hazards for Commercial Technicians only**Physical Requirements*** Ability to sit, walk and crawl occasionally* Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently* Ability to use hands repetitively and power/simple grasp constantly* Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly* Physical ability to lift, pull and push products up to 50 pounds frequently* Physical ability to lift, pull and push products that weigh in excess of 100+ pounds occasionally* Ability to carry items up to 6 feet occasionally**Compensation*** $50,000 to $69,000 annually**Benefits*** Comprehensive health, dental and vision insurance* Wellness discounts on medical premiums* 100% covered life and long-term disability insurance* 401k with company match* PTO + holidays* Generous Employee Purchase Program* Wellness and volunteer programsMiele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V