Appliance Repair Technician

Sears; Lubbock (TX); On-site; USD 28,000 - 39,000; Full time

Job summary

Sears in Lubbock, TX is seeking an Appliance Repair Technician to diagnose and fix a range of home appliances at customers' homes. You will troubleshoot, repair, and maintain refrigerators, washers, dryers, and ovens, delivering reliable service with a focus on customer satisfaction.

The role emphasizes clear communication, accurate record-keeping of repairs and parts, and staying current with new appliance technologies.

Qualifications

• High school diploma or equivalent; technical training in appliance repair is a plus.
• Proven experience as an appliance repair technician or similar role.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid driver's license and reliable transportation.
• Willingness to work flexible hours, including evenings and weekends as needed.

Responsibilities

• Diagnose and troubleshoot issues with various household appliances including refrigerators, washers, dryers, and ovens.
• Perform repairs and maintenance on appliances to ensure optimal performance and longevity.
• Provide exceptional customer service by communicating clearly with clients about their appliance issues and repair options.
• Maintain accurate records of repairs, parts used, and customer interactions.
• Stay updated on the latest appliance technologies and repair techniques.
• Adhere to safety protocols and company policies while on the job.
• Collaborate with team members to improve service efficiency and customer satisfaction.

Skills

Appliance repair

Customer service

Communication

Problem solving

Education

High school diploma

Technical appliance repair training

Job description

OverviewJoin our team in Lubbock, TX, as an Appliance Repair Technician! If you have a knack for fixing things and enjoy helping people, this is the perfect opportunity for you. We are looking for a skilled technician who can diagnose and repair a variety of household appliances, ensuring our customers' homes run smoothly. With a friendly work environment and a commitment to quality service, you'll be part of a team that values expertise and customer satisfaction.## ResponsibilitiesDiagnose and troubleshoot issues with various household appliances including refrigerators, washers, dryers, and ovens.Perform repairs and maintenance on appliances to ensure optimal performance and longevity.Provide exceptional customer service by communicating clearly with clients about their appliance issues and repair options.Maintain accurate records of repairs, parts used, and customer interactions.Stay updated on the latest appliance technologies and repair techniques.Adhere to safety protocols and company policies while on the job.Collaborate with team members to improve service efficiency and customer satisfaction.QualificationsHigh school diploma or equivalent; technical training in appliance repair is a plus.Proven experience as an appliance repair technician or similar role.Strong problem-solving skills and attention to detail.Excellent communication and customer service skills.Ability to work independently and manage time effectively.Valid driver's license and reliable transportation.Willingness to work flexible hours, including evenings and weekends as needed.This is a field role: the work happens at customer and job sites rather than at a single worksite, and you will be based within driving distance of the job location. Expect day trips to job sites, with most nights at home.