Appliance Repair Technician

Mac Properties; Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Mac Properties is seeking an Appliance Repair Technician to service apartment washers and dryers, perform diagnostics, and install appliances in tenants' units and in the maintenance shop.

You will work independently with a team, maintain records, order parts, travel between buildings with tools, and uphold safety standards; a high school diploma or GED and 3–5 years' experience are required.

Qualifications

• High school diploma or GED required; technical training preferred.
• 3–5 years appliance repair experience with diagnosis and repair.
• Own basic tools and knowledge of safe tool use.
• Ability to lift up to 75 lbs occasionally; 40 lbs repetitively.
• Valid driver’s license to travel between buildings with equipment.

Responsibilities

• Diagnose and repair appliances, primarily washers and dryers.
• Install appliances and hook up to power and water.
• Select required parts from inventory for repairs.
• Maintain records for units, repairs, and parts.
• Keep tools and equipment in good condition and secure storage.
• Collaborate with team to provide fast, courteous service to residents.
• Order parts and manage inventory as needed.
• Follow prescribed quality standards and safety procedures.

Skills

Customer service

Team player

Physical stamina

Safety awareness

Manual dexterity

Problem solving

Education

High School diploma or GED

Technical school training

Tools

Own basic tools

Valid driver’s license

Job description

Mac Properties is looking to hire an Appliance Repair Technician to join our team and contribute to providing the highest possible quality of service and an exemplary living experience for our residents.

Overall Responsibility:

The Appliance Repair Technician is responsible for the full scope of mechanical/electrical repair and maintenance of appliances in tenants’ apartments and laundry rooms as well appliances to be fixed in the maintenance shop and storage. Primary work is repairs and maintenance of washers and dryers in our resident laundry rooms.

Essential Functions

• Evaluates and diagnoses needed repairs for all appliances, but primarily washers and dryers.
• Installs appliances to include hook up to existing power and water.
• Selects from inventory appropriate parts necessary for repair of appliance.
• Performs any and all service/repairs necessary per prescribed quality standards to bring in-useappliance to full operating order.
• Work as a dedicated team member to ensure fast, flexible and expert service to every customer.
• Provide knowledgeable and courteous repair service.
• Protect the company's assets from internal/external theft.
• Maintains full records for accurate tracking of units, repairs, and/or parts, etc. for efficient and thorough completion of internal reporting requirements.
• Maintains all tools, equipment, etc. in proper working condition, reports any damages or defects to Manager, and assures proper care and secure storage of all tools and equipment.
• Consistently participate in concentrated on-the-job training opportunities to upgrade skills and knowledge base to expand scope of appliance repair capabilities to entire product line.
• Work with inventory on items/parts that need to be ordered.
• Performs other related duties and assignments as required.

Essential Skills, Education and Experience

• Vehicle and valid driver’s license required in order to travel between buildings with equipment and tools.
• High school diploma or equivalent (GED) required. Technical School training, certification preferred.
• 3-5 years professional work experience as an appliance repair technician doing diagnosis and repair work.
• Pleasant, polite manner for dealing with customers as well as co-workers.
• Ability to work both independently and as a team member.
• Must be able to sit, stand and walk constantly during the work day.
• Ability to safely lift up to 40 pounds on repetitive basis, and up to 75 pounds on an occasional basis without assistance. Physically able to perform strenuous work under varied circumstances.
• Ability to organize and prioritize workload; ability to meet deadlines and follow instructions.
• Provide own basic tools and knowledgeable and skilled in the safe use and maintenance of the tools.

Please be advised that ALL new hires will be required to successfully complete acriminal background investigationand a drug screening, prior to employment. The receipt of satisfactory responses to reference requests, and the provision of satisfactory proof of an applicant's identity andlegal authority to work in the United States are also required.