Appliance Repair Technician

Flamingo Appliance Service; Forest Park (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading company specializing in appliance repairs is seeking an Appliance Repair Technician for their Atlanta team. The role involves diagnosing, repairing, and maintaining appliances while ensuring exceptional customer service. Training is provided for those new to Whirlpool products, making this an excellent opportunity for individuals looking to start or advance in the appliance repair field.

Benefits

Relocation benefits

Health, dental, and vision insurance

Company vehicles, smartphones, and laptops

401(k) with employer match

Flexible family-oriented work environment

Competitive pay

Qualifications

• High school diploma or equivalent required.
• Ability to use hand tools and lift heavy objects.
• Excellent problem-solving and customer service skills.

Responsibilities

• Examine and diagnose appliance malfunctions.
• Perform repairs and installations of large appliances.
• Provide cost estimates and record maintenance activity.

Skills

Problem-solving

Effective communication

Customer service

Education

High school diploma or GED

Tools

Hand tools

Job description

Please note that this position is only open to candidates who are currently authorized to work in the United States.

We are seeking an Appliance Repair Technician to become part of our Atlanta team! You will perform all repair, installation, and maintenance dues required by our customer. The Appliance Repair Technician’s responsibilities include responding to calls to test the functioning of newly installed appliances, making adjustments as needed, and informing customers of future maintenance work that may be required. You should also be able to refer to appliance manuals to resolve difficult problems.

We specialize in Whirlpool appliances and have an excellent training program in the event you have zero experience with the brand. You will be provided with the tools needed to succeed! If you enjoy fixing things, enjoy figuring out solutions to problems, and helping others, then you will be a great fit!

To be successful as an Appliance Repair Technician, you should keep abreast of the latest technologies and developments in home appliances. Ultimately, an outstanding Appliance Repair Technician should be able to demonstrate excellent diagnostic and problem-solving skills as well as achieve exceptional customer service.

Responsibilities:

• Examining customers' appliances and identifying the cause of appliance breakdowns.
• Performing maintenance work on customers' appliances.
• Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances.
• Repairing or replacing defective or damaged appliance components upon approval from customers.
• Advising customers on how to use appliances correctly.
• Installing various large appliances for customers, such as washers, wall ovens, and stoves.
• Maintaining an accurate record of all items/parts used to repair, replace, or maintain appliances.
• Billing customers and collecting payments.

Requirements:

• High school diploma or GED.
• The ability to use various hand tools.
• The ability to stand for extended periods.
• The ability to lift heavy objects.
• Excellent problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Valid driver's license.
• Clean background and driving record.

Benefits:

• Relocation benefits.
• Health, dental, and vision insurance.
• The company provides vehicles, smartphones, laptops, and more.
• 401(k) with up to 4% employer match.
• Flexible, understanding family work environment.
• Competitive pay.