Appliance Installation Apprentice

Bray & Scarff; Laurel (MD); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Bray & Scarff in Laurel, MD is seeking an Appliance Installation Apprentice to support installers with delivery, installation, and setup of residential appliances. This role is a training position designed to develop foundational technical skills, safety awareness, and customer service standards while learning proper installation procedures under supervision.

You will assist with loading, preparing work areas, documenting installation status, and following safety guidelines.

Qualifications

• High school diploma or equivalent is preferred.
• Ability to perform physical labor including lifting heavy appliances.
• Willingness to learn appliance installation skills and safety standards.
• Strong reliability and attendance.

Responsibilities

• Assist Appliance Installers with delivery and installation of household appliances.
• Update Dispatch Track and field service software to reflect status.
• Capture and upload photos at delivery/installation stages to support documentation.
• Assist with loading and unloading appliances, tools, and materials from company vehicles.
• Prepare installation areas by removing packaging and protecting property.
• Support two-person installation processes as required and follow safety guidelines.

Skills

Physical stamina

Reliability

Customer service

Willingness to learn

Education

High school diploma or equivalent

Tools

Dispatch Track

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Job Summary:

The Appliance Installation Apprentice supports Appliance Installers with the delivery, installation, removal, and setup of residential appliances. This role is a training and development position designed to build foundational technical skills, safety awareness, and customer service standards required for progression into an Installer role. The Apprentice works under direct supervision and assists with physical tasks, preparation, and job site support while learning proper installation procedures and company expectations.

Essential Duties:

• Assist Appliance Installers with the delivery and installation of household appliances including washers, dryers, ranges, refrigerators, dishwashers, and other appliances
• Update Dispatch Track and field service software as directed to reflect accurate delivery and installation status
• Capture and upload required photos at designated stages of delivery and installation to support documentation and job completion
• Assist with loading and unloading appliances, tools, and materials from company vehicles
• Prepare installation areas by removing packaging, protecting customer property, and clearing workspaces
• Hand tools, parts, and materials to Installers during installations
• Assist with appliance removal and haul away following company and environmental guidelines
• Observe and learn proper installation techniques, safety practices, and troubleshooting procedures
• Observe and assist with custom installation work including built-in appliances, specialty venting, and non-standard installation requirements under direct Installer supervision
• Support Installers with two-person installation processes as required
• Maintain cleanliness of job sites, vehicles, and tools
• Communicate professionally with customers while on site under Installer direction
• Follow all safety guidelines including proper lifting techniques and use of personal protective equipment
• Complete required training, certifications, and safety programs as assigned
• Perform additional duties as assigned

Qualifications:

• High school diploma or equivalent preferred
• Ability to perform physical labor including lifting and moving heavy appliances
• Willingness to learn appliance installation skills and safety standards
• Strong reliability and attendance
• Basic communication and customer service skills
• Previous experience in delivery, construction, or manual labor environments preferred
• Mechanical aptitude or interest in technical trades preferred

Physical Requirements:

• Ability to lift, carry, and maneuver heavy appliances with assistance
• Ability to lift up to fifty pounds as needed
• Ability to stand, walk, bend, kneel, and climb stairs throughout the workday
• Ability to work in residential environments including tight spaces
• Ability to work in varying temperatures and conditions

Work Environment:

• Work is performed in customer homes, delivery routes, and service locations
• Frequent physical activity including lifting, carrying, and positioning appliances
• Exposure to varying temperatures, tight spaces, and residential conditions
• Regular interaction with Installers, customers, dispatch, and leadership