Appliance Delivery and Installation Technician

Heydlauff's Appliance, Inc.; Chelsea (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A local appliance company in Michigan is seeking an Appliance Delivery & Installation Technician responsible for delivering and installing household appliances. The role involves physical labor, technical skill, and excellent customer service to ensure a smooth installation experience. Responsibilities include loading and transporting appliances, installing them according to specifications, and maintaining equipment. Candidates must have a high school diploma, a valid driver's license, and be able to lift heavy appliances. This role is crucial for customer satisfaction and reinforces company reputation.

Qualifications

• Experience in appliance delivery, installation, or related trades preferred.
• Valid driver's license with a clean driving record required.
• Ability to lift and maneuver heavy appliances with proper equipment.

Responsibilities

• Load, transport, and deliver appliances to customers.
• Install appliances according to specifications.
• Test appliances after installation to ensure proper operation.
• Maintain tools and company vehicles in safe condition.

Skills

Customer service

Problem-solving

Attention to detail

Mechanical knowledge

Plumbing knowledge

Electrical knowledge

Education

High school diploma or equivalent

Tools

Basic installation tools

Company vehicles

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Appliance Delivery & Installation Technician

The Appliance Delivery & Installation Technician is responsible for safely transporting, delivering, and installing household appliances for our customers. This role combines physical labor, technical skill, and customer service to ensure every customer receives a smooth, professional installation experience.

Key Responsibilities

• Load, transport, and deliver appliances such as refrigerators, washers, dryers, dishwashers, ovens, and microwaves
• Install appliances according to manufacturer specifications and local codes
• Remove old appliances when required and prepare them for haul‑away
• Test appliances after installation to confirm proper operation
• Communicate clearly with customers about installation procedures and general product features.
• Document deliveries, installations, and service notes using company systems
• Maintain company vehicles, tools, and equipment in clean and safe working condition
• Follow all safety protocols, including lifting techniques and electrical/water connection procedures
• Work collaboratively with sales staff, warehouse staff, and customer service teams

Qualifications

• High school diploma or equivalent
• Experience in appliance delivery, installation, or related trades (preferred but not always required)
• Ability to lift and maneuver heavy appliances with proper equipment
• Basic mechanical, electrical, and plumbing knowledge (preferred but not always required)
• Valid driver’s license with a clean driving record
• Strong problem‑solving skills and attention to detail
• Excellent customer service and communication abilities
• Ability to work independently and as part of a team

Work Environment

• Frequent lifting, bending, pushing, and pulling
• Work performed in customer homes, businesses, and company vehicles
• Exposure to varying weather conditions during loading/unloading

Why This Role Matters

This position is often the final step in a customer’s purchase experience. A skilled technician ensures appliances are installed correctly, safely, and with a positive customer interaction that reflects well on the company.