Appliance Delivery Specialist – Safe, Customer‑Focused

Bray & Scarff; Laurel Oaks (MD); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Bray & Scarff is seeking a Delivery Driver to safely deliver major household appliances to customers' homes. You will load, transport, stage, and connect basic utilities as needed, while upholding high safety and accuracy standards and providing excellent customer service.

You will work in teams, assist installers when required, document deliveries, and carry out haul-away duties per safety guidelines. The role requires a valid driver's license, ability to lift heavy items, and focus on

Qualifications

• Experience in appliance delivery, moving, or logistics preferred.
• Ability to safely lift and maneuver large appliances with appropriate equipment.
• Strong customer service and communication skills.
• Valid driver license with clean driving record.
• Ability to follow routing instructions and scheduling requirements.
• Comfortable performing basic disconnects and handling simple installations.
• Safety-focused and able to work in a team environment.

Responsibilities

• Load, secure, transport, and deliver major appliances safely and efficiently.
• Navigate stair carries, tight hallways, door removals, and in home maneuvering.
• Perform basic disconnects such as water and electric when needed.
• Support basic appliance placements and simple installations as allowed.
• Assist Appliance Installers during complex or heavy jobs.
• Conduct haul away of old appliances in accordance with safety guidelines.
• Provide call ahead and communicate expected arrival times.
• Review delivery instructions, verify product fitment, and confirm order accuracy.
• Take required delivery photos and document outcomes in Dispatch Track.
• Ensure safe driving practices and compliance with all transportation laws.
• Maintain delivery truck, equipment, protective gear, and tools.
• Communicate professionally with customers and handle questions respectfully.
• Escalate issues related to safety, incomplete access, or product damage.
• Follow established company procedures and safety protocols.
• Complete additional duties as assigned.

Skills

Customer service

Communication

Safety awareness

Teamwork

Driving safety

Job description

Bray & Scarff is seeking a Delivery Driver to safely deliver major household appliances to customers' homes. You will load, transport, stage, and connect basic utilities as needed, while upholding high safety and accuracy standards and providing excellent customer service.

You will work in teams, assist installers when required, document deliveries, and carry out haul-away duties per safety guidelines. The role requires a valid driver's license, ability to lift heavy items, and focus on