Appliance Delivery & Installation Helper

Mary Dickson; Newark (DE); On-site; USD 30,000 - 42,000; Full time

Job summary

National Appliance Warehouse in Delaware is seeking motivated individuals to join our delivery and installation team. This role focuses on customer service, safe handling of appliances, and accurate installation support.

You will work with a lead technician to load, transport, install, haul away old units, prep work areas, and keep sites clean. We value teamwork, reliability, safety, and a proactive approach to customer satisfaction.

Qualifications

• Strong work ethic and positive attitude.
• Ability to work in a team‑oriented environment.
• Excellent customer service and communication skills.
• Ability to safely lift and move heavy appliances.
• Willingness to learn and develop technical installation skills.

Responsibilities

• Greet customers in a professional and courteous manner.
• Assist the Lead Technician in addressing basic customer questions and ensuring a positive customer experience.
• Assist with the safe loading, securing, transportation, and unloading of appliances.
• Utilize dollies, straps, lifting equipment, and other tools to ensure safe handling and delivery.
• Measure doorways, hallways, and installation areas to ensure proper appliance placement.
• Protect customer property by covering floors and preparing a clear, safe path for delivery and installation.
• Assist the Lead Technician with appliance installations, connections, and setup as needed.
• Ensure all work is completed safely and efficiently while following company procedures.
• Remove and transport old, damaged, or unwanted appliances from customer locations.
• Load haul‑away items onto the delivery vehicle for proper disposal or recycling.
• Clean and organize the work area upon completion of each job.
• Remove and properly dispose of packaging materials and debris, leaving the customer’s home clean and presentable.

Skills

Strong work ethic

Teamwork

Customer service

Communication

Ability to lift heavy appliances

Willingness to learn

Professionalism

Safety awareness

Job description

Job Description

As our company continues to grow, we are seeking motivated, dependable, and hardworking individuals to join our team. This is an excellent opportunity for candidates who are eager to develop their skills, gain hands‑on experience, and contribute to the continued success and expansion of our organization.

Key Responsibilities

Customer Service

• Greet customers in a professional and courteous manner.
• Assist the Lead Technician in addressing basic customer questions and ensuring a positive customer experience.

Loading & Transportation

• Assist with the safe loading, securing, transportation, and unloading of appliances.
• Utilize dollies, straps, lifting equipment, and other tools to ensure safe handling and delivery.

Site Preparation

• Measure doorways, hallways, and installation areas to ensure proper appliance placement.
• Protect customer property by covering floors and preparing a clear, safe path for delivery and installation.

Installation Support

• Assist the Lead Technician with appliance installations, connections, and setup as needed. Ensure all work is completed safely and efficiently while following company procedures.

Appliance Removal & Haul-Away

• Remove and transport old, damaged, or unwanted appliances from customer locations.
• Load haul‑away items onto the delivery vehicle for proper disposal or recycling.

Work Area Clean‑Up

• Clean and organize the work area upon completion of each job.
• Remove and properly dispose of packaging materials and debris, leaving the customer’s home clean and presentable.

What We're Looking For

• Strong work ethic and positive attitude.
• Ability to work in a team‑oriented environment.
• Excellent customer service and communication skills.
• Ability to safely lift and move heavy appliances.
• Willingness to learn and develop technical installation skills.
• Commitment to professionalism, safety, and customer satisfaction.

Company Description

National Appliance Warehouse is a fast‑growing family owned, and veteran owned retailer providing name brand appliances at the lowest market prices to residential and commercial customers in Delaware and the surrounding areas.

National Appliance Warehouse is a fast‑growing family owned, and veteran owned retailer providing name brand appliances at the lowest market prices to residential and commercial customers in Delaware and the surrounding areas.