Appian Software Developer

NYC Department of Finance; New York (NY); Hybrid; USD 125,000 - 150,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

Job summary

NYC Department of Finance (DOF) is seeking an experienced Appian Software Developer for the Finance Information Technology (FIT) Division. You will design, build, and support enterprise web and mobile apps using Appian, focusing on high‑quality, accessible, and scalable solutions aligned with DOF goals.

You will work in a collaborative environment, advancing low‑code and integration strategies, ensuring reliability, and contributing to documentation and code reviews.

Qualifications

• Minimum: a baccalaureate degree and four years of full-time experience related to the position
• Hands-on experience with Appian features (Process Modeler, SAIL, Records, Reports)
• Strong front-end fundamentals (HTML, CSS, JavaScript) and familiarity with Java, Python, SQL, XML
• SDLC understanding: design, development, testing, deployment
• Understanding of REST/SOAP web services and integration

Responsibilities

• Design, develop, and deploy enterprise-grade web and mobile applications using Appian and low-code approaches
• Optimize development processes with Appian automation for ticket life cycle
• Ensure accessibility per WCAG standards
• Contribute to architectural design ensuring scalable, secure integrations
• Engineer reliability, investigate incidents, and maintain documentation
• Create automation to promote quality and prevent recurrence
• Perform code reviews and share best practices
• Test and debug frontend for cross-browser compatibility and performance
• Connect Appian apps with external enterprise systems via REST/SOAP APIs

Skills

Appian Platform

Process Modeler

SAIL

Records

REST APIs

SOAP APIs

Java

JavaScript

Education

Bachelor's degree + 4 years experience

Tools

Appian

Java

Python

SQL

HTML/CSS/JavaScript

XML

Job description

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF’s Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

FIT is seeking an experienced Appian Software Developer with a specialty in building feature rich internal and public facing applications using the Appian Platform to deliver exceptional user experiences. Once on board, the ideal candidate will become an integral part of a dedicated technology team, actively contributing to the overall development of high-quality software with hands‑on designing, coding, and testing of new applications. Development and testing will take place in a collaborative environment that aligns technical efforts with business goals. Candidates will be responsible for ensuring the successful delivery of applications built on low‑code platforms.

Responsibilities

• Design, develop, and deploy enterprise‑grade, highly integrated, complex web and mobile environment applications, harnessing your knowledge of data structures, algorithms, and design patterns to develop full stack and low‑code platform solutions, utilizing frameworks such as process models, record actions, Rules, Expressions, custom web interfaces SAIL (Self‑Assembling Interface Layer), custom plug‑ins and other out of the box tools.
• Identify opportunities to optimize development processes and enhance efficiency through the effective use of low‑code Appian platform and automation for the Parking Ticket Life Cycle management.
• Ensure developed applications adhere to the current and future Web Content Accessibility Guidelines (WCAG) standards.
• Contribute to the architectural design and development of complex low‑code applications, ensuring they are scalable, reliable, secure, and aligned with DOF’s business objectives. Ensure that applications have a strong emphasis on integration and fit in with DOF’s overall low‑code product strategy.
• Manage availability, latency, and efficiency of the product by engineering reliability into the solution. Trouble‑shoot, investigate and diagnose incidents using advanced tracing, alerting, and log analysis.
• Create and maintain comprehensive technical documentation.
• Build automation to prevent problem recurrence and promote “quality‑first” culture.
• Crosstrain software developers on the team, sharing best practices. Foster a culture of learning and growth. Perform application and code reviews, providing constructive feedback on quality, design and implementation that help ensure that applications meet high standards of performance and reliability.
• Test and debugging front‑end applications to ensure cross‑browser compatibility, responsiveness, and performance optimization.
• Connect Appian applications with external enterprise systems and databases using REST/SOAP APIs and connected systems.

Additional Information

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

IT PROJECT SPECIALIST - 06797

Minimum Qualifications

• A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the area(s) required by the particular position; or,
• Education and/or experience which is equivalent to "1" above.

Preferred Skills

• 5+ years of experience building and delivering enterprise‑grade software applications in a high‑volume or critical production service environment, with familiarity of production environments (application servers, web servers, databases). - Hands‑on experience building solutions using Appian's proprietary features (Process Modeler, SAIL, Records, Reports). - Strong understanding of front‑end development fundamentals like HTML, CSS, and JavaScript is crucial, even with low‑code platforms and custom code development using Java, Python, C++, JavaScript, SQL, HTML, XML, XSL, etc. - Strong foundation in UI/UX development including HTML5, CSS3, JavaScript, JSON, and XML. - Possess a solid understanding of the software development life cycle (SDLC), including design, development, testing, and deployment. - Moderate to strong understanding of Java/J2EE or other object‑oriented languages and frameworks, Spring, Hibernate, and REST/SOAP web services. - Ability to develop advanced automated workflows to manage the process lifecyle, custom plug‑ins and configuring settings to meet requirements. - Demonstrated mastery of Appian, including advanced and integration capabilities. - Possess a thorough understanding and importance of highly available applications to deliver exceptional customer service. - Understanding of responsive design principles to ensure applications function seamlessly across various devices and screen sizes. Experience with web accessibility standards is also crucial to ensure web content is usable by individuals with disabilities. - Strong verbal and written communication skills experience with customer interaction, requirements analysis, and presentations. - Familiarity with networking and security best practices in the cloud. - Industry Certifications such as Appian Certified Developer and/or certified Java Developer etc. are preferred.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

$125,000.00 - $150,000.00