Appeals & Medical Records Specialist

UHS; Richmond (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision, and Rx plans

401(k) with company match

SoFi student loan refinancing

Career development opportunities

Pet Insurance

Job summary

The Atlantic Region Central Billing Office (ARCBO/CBO) in Richmond, VA is seeking an Appeals Assistant to support timely submission of medical records and appeals to third‑party recipients. Responsibilities include scanning items, filling out third‑party forms, assisting with patient account follow‑up, and documenting actions to meet productivity goals.

Strong Microsoft Office and data‑entry skills are required; familiarity with appeals is a plus.

Qualifications

• High school diploma or equivalent; healthcare experience preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• Strong data entry skills.

Responsibilities

• Submit medical records and appeals documentation in a timely and efficient manner.
• Scan items received via mail/fax.
• Fill out third party forms.
• Assist with follow-up of patient accounts as needed.
• Document the patient account with actions taken.
• Meet productivity standards and departmental goals and objectives.
• Other duties as assigned.

Skills

Attention to detail

Data entry

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

The Atlantic Region Central Billing Office (ARCBO/CBO) in Richmond, VA is seeking an Appeals Assistant to support timely submission of medical records and appeals to third‑party recipients. Responsibilities include scanning items, filling out third‑party forms, assisting with patient account follow‑up, and documenting actions to meet productivity goals.

Strong Microsoft Office and data‑entry skills are required; familiarity with appeals is a plus.