Appeals Assistant

UHS; Richmond (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical, dental, vision, and Rx plans

401(k) with company match

SoFi student loan refinancing

Career development opportunities

Pet Insurance

Job summary

The Atlantic Region Central Billing Office (ARCBO/CBO) in Richmond, VA is seeking an Appeals Assistant to support timely submission of medical records and appeals to third‑party recipients. Responsibilities include scanning items, filling out third‑party forms, assisting with patient account follow‑up, and documenting actions to meet productivity goals.

Strong Microsoft Office and data‑entry skills are required; familiarity with appeals is a plus.

Qualifications

• High school diploma or equivalent; healthcare experience preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• Strong data entry skills.

Responsibilities

• Submit medical records and appeals documentation in a timely and efficient manner.
• Scan items received via mail/fax.
• Fill out third party forms.
• Assist with follow-up of patient accounts as needed.
• Document the patient account with actions taken.
• Meet productivity standards and departmental goals and objectives.
• Other duties as assigned.

Skills

Attention to detail

Data entry

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

The Atlantic Region Central Billing Office (“ARCBO”) or (“CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

Atlantic Region CBO:

The Atlantic Region CBO is seeking a dynamic and talented Appeals Assistant.

The Appeals Assistant is responsible for the timely submission of medical records and appeals documentation to third party recipients.

Key Responsibilities Include

• Responsible for submitting medical records and appeals documentation in a timely and efficient manner.
• Scanning items received via mail/fax
• Filling out third party forms
• Assists with the follow-up of patient accounts as needed
• Properly documents the patient account with actions taken
• Meet productivity standards and departmental goals and objectives
• Other duties as assigned

Benefit & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

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Qualifications

Position Requirements:

High school diploma or equivalent and 1-3 years healthcare experience preferred.

Strong Microsoft Office skills (Excel, Word, Outlook)

Strong data entry skills

Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required.

Familiarity with appeals a plus

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.