Appeals Assistant

Northwest Texas Healthcare system

Richmond (VA)

On-site

USD 36,000 - 54,000

Full time

7 days ago
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Benefits offered by this job

401(K) with company match
SoFi student loan refinancing program
Career development opportunities

Job summary

Universal Health Services is seeking an Appeals Assistant for the Atlantic Region CBO. The role entails timely submission of medical records and appeals documentation to third party recipients, plus data entry and account follow-up tasks.

You will perform scanning, forms completion, and maintain accurate documentation while contributing to department productivity and quality standards.

Qualifications

  • High school diploma or equivalent.
  • 1-3 years healthcare experience preferred.
  • Strong Microsoft Office skills (Excel, Word, Outlook).
  • Strong data entry skills.
  • Customer focused with attention to detail; able to multi-task and communicate effectively.

Responsibilities

  • Submitting medical records and appeals documentation in a timely and efficient manner.
  • Scanning items received via mail/fax.
  • Filling out third party forms.
  • Assists with follow-up of patient accounts as needed.
  • Documents actions taken on patient accounts.

Skills

MS Office proficiency
Data entry
Attention to detail
Communication skills
Customer service

Education

High school diploma or equivalent

Tools

Excel
Word
Outlook

Job description

Responsibilities

Atlantic Region Central Billing Office (“ARCBO”) or (“CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

Atlantic Region CBO is seeking a dynamic and talented Appeals Assistant.

The Appeals Assistant is responsible for the timely submission of medical records and appeals documentation to third party recipients.

Key Responsibilities
  • Responsible for submitting medical records and appeals documentation in a timely and efficient manner.
  • Scanning items received via mail/fax
  • Filling out third party forms
  • Assists with the follow-up of patient accounts as needed
  • Properly documents the patient account with actions taken
  • Meet productivity standards and departmental goals and objectives
  • Other duties as assigned
Benefit & Rewards Highlights
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com
About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom. www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications
Position Requirements

High school diploma or equivalent and 1-3 years healthcare experience preferred.

Strong Microsoft Office skills (Excel, Word, Outlook)

Strong data entry skills

Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required.

Familiarity with appeals a plus

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries.

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