Apparel Team Lead: Merchandising & Customer Experience

Bass Pro Shops; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Prairie Du Chien, WI is seeking an Apparel Team Lead to direct department associates in merchandising, inventory, pricing, and customer service. You will train staff, schedule shifts, and ensure planogram compliance while maintaining high customer satisfaction.

Ideal candidates have 2–4 years in retail sales and some supervisory experience; a high school diploma or equivalent is required. This is a full-time on-site role with strong benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• 2 to 4 years in Retail Sales.
• Supervisory experience is a plus.

Responsibilities

• Direct daily activities of department associates and manage merchandising, pricing, inventory, and customer service.
• Staff the department, assist in interviewing, training, and scheduling; support performance evaluations.
• Maintain planograms, execute promos, and ensure pricing and UPC integrity.
• Deliver a legendary customer experience through needs-based product recommendations and service.
• Lead in events coordination, improve customer relations, and supervise operations within policy.

Skills

Customer service

Interpersonal skills

Presentation skills

Communication

Team leadership

Education

High School Diploma or equivalent

Tools

POS/Inventory systems

PC-based word processing

Spreadsheets

Job description

Bass Pro Shops in Prairie Du Chien, WI is seeking an Apparel Team Lead to direct department associates in merchandising, inventory, pricing, and customer service. You will train staff, schedule shifts, and ensure planogram compliance while maintaining high customer satisfaction.

Ideal candidates have 2–4 years in retail sales and some supervisory experience; a high school diploma or equivalent is required. This is a full-time on-site role with strong benefits and growth opportunities.