APP Technician

Körber Pharma Packaging AG; Richmond (VA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

401k match

Life & disability insurance

Voluntary life insurance

Training & development

Job summary

Körber Technologies, Inc. is seeking an APP Technician to support PM100/PM80 series equipment within the Asset Protection Program. The role emphasizes preventive maintenance, troubleshooting, and test/tune work during C shift to ensure reliability and uptime.

The candidate should have a strong mechanical background, experience with Koerber single rod makers, and the ability to work independently overnight while documenting status and actions for customers and internal teams.

Qualifications

• High school diploma or equivalent; technical degree or formal training preferred.
• Hands-on experience supporting PM100/PM80/PM100T/PM80T platforms and APP equipment is required.
• Strong experience performing test and tune on Koerber single rod makers.
• Analytical, problem-solving, and documentation skills are required; ability to work independently on overnights.

Responsibilities

• Monitor and support preventive maintenance on PM100/PM80/PM100T/PM80T equipment.
• Review machine condition and maintenance findings to identify reliability concerns.
• Ensure APP maintenance standards, procedures, and documentation are followed.
• Provide responsive troubleshooting for mechanical, pneumatic, and operational issues.
• Diagnose machine failures and implement corrective actions.
• Support breakdown response and safe return to production.
• Perform test and tune activities on Koerber single rod makers.
• Adjust machine settings to improve quality, efficiency, and stability.
• Support APP goals to protect assets and maximize uptime.
• Maintain clear shift handoff notes and communicate open issues.

Skills

Troubleshooting

Test and tune

Independent overnight work

Documentation

Safety awareness

Analytical thinking

Education

High school diploma

Technical degree or certification

Tools

Microsoft Office

Maintenance documentation systems

Job description

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Körber is the home for passionate people who innovate, collaborate and love what they do. Entrepreneurial spirit is our joint DNA. We develop future technologies and support talents to deploy their skills and reach their full potential. We combine our strong heritage with our understanding for local specifics and a global mindset to bring people together and create valuable solutions for our customers. We aim for being the first to do the right thing at the right time.

Join the home for entrepreneurs!

Körber Technologies, Inc., a Sales and Service Company serving the North American Tobacco Industry, has an outstanding career opportunity available for a APP Technician to join our team. The Technical Support Technician provides technical support for PM100, PM80, PM100T, and PM80T equipment within the Asset Protection Program (APP). This position supports equipment reliability through preventive maintenance oversight, reactive troubleshooting, machine testing and tuning, and operational support during C Shift. The successful candidate must have a strong background in test and tune activities on Koerber single rod makers and must be able to work independently during overnight operations while communicating equipment status, risks, and corrective actions clearly to customers and internal teams.

Your role in our team

• You will monitor and support preventive maintenance activities on PM100, PM80, PM100T, and PM80T equipment
• Review machine condition, performance, and maintenance findings to identify developing reliability concerns
• Help ensure APP maintenance standards, procedures, and documentation requirements are followed
• You will provide responsive troubleshooting support for mechanical, pneumatic, and operational issues
• Diagnose machine failures, identify likely root causes, and implement or recommend corrective actions
• Support breakdown response, recovery, and safe return to production
• Perform test and tune activities on Koerber single rod makers
• Evaluate machine settings and operating conditions and make adjustments to improve quality, efficiency, and stability
• You will support APP objectives focused on protecting customer assets, improving up time, and sustaining equipment performance
• Maintain clear shift handoff notes and communicate open issues, risks, and required follow-up actions

Your profile

• You have a high school diploma or equivalent. A technical degree, apprenticeship, or formal training in mechanical, industrial, or maintenance technology is preferred
• Hands‑on technical experience supporting PM100, PM80, PM100T, and PM80T platforms, as well as APP equipment and related customer support activities, is required
• Strong demonstrated experience performing test and tune activities on Koerber single rod makers is required
• Advanced troubleshooting skills for mechanical, pneumatic, and operational equipment issues, with the ability to analyze problems, identify root causes, and support corrective actions, are required. Experience with continuous improvement and reliability‑centered maintenance practices is preferred
• Ability to read and interpret technical manuals, machine drawings, schematics, and maintenance documentation is required. Proficiency with Microsoft Office applications and computerized maintenance or service documentation systems is preferred
• Strong analytical, problem‑solving, communication, and documentation skills are required, along with the ability to work independently and make sound technical decisions during overnight operations
• Must be available to work C Shift, 11:00 PM–7:00 AM, Monday through Friday, and be able to stand, walk, climb, bend, kneel, and lift equipment or components as required
• Must be able to work safely in an operating manufacturing environment while complying with applicable safety requirements. Occasional travel may be required to support customer locations or APP activities
• 401k Plan with a $1 for $1 match up to 6% of your base income
• Basic life and disability insurances, both short and long term, paid by employer
• Voluntary life insurance purchase program
• Training and Development Program

At Körber Technologies, Inc., you will work in an innovative, friendly, diverse environment. You will work with experienced colleagues and will have opportunities to advance your career. Körber Technologies, Inc is part of an exciting industry. As a company, we value our long‑term relationships with our customers who value us and our innovative solutions and flexibility.

• You will work for a company who values its employees and their contributions
• You will work for a worldwide organization and will develop partnerships with your colleagues throughout the globe

Equal employeropportunity

We are an Equal Opportunity Employer and are committed to ensuring equal employment opportunity to all applicants. All hires to our team are based on qualifications, merit, and business needs. It is our policy to give equal employment opportunities to all qualified persons without regard to legally protected characteristics, or any other consideration made unlawful by applicable federal, state/provincial, and/or local law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience, please contact us via [e-mail] . We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look!

We are committed to providing an accessible working environment. Applications from people with a recognized disability under German law, including people with severe disabilities or equivalent status, are expressly welcome. We would appreciate it if you could voluntarily indicate this directly in your CV or cover letter so that we can support you as effectively as possible throughout the process. You can find out more about the work of our representative body for people with severe disabilities here. They are happy to answer any confidential questions you may have in advance.

If you have any questions or technical problems, please send us an e‑mail to [e-mail] .

Körber Technologies GmbH is the lead company of the Körber Business Area Technologies. Körber is an international technology group with about 13,000 employees at more than 100 locations worldwide. In the Business Areas Pharma, Supply Chain, and Technologies, the Körber Group offers products, solutions and services that inspire. We, the Körber Business Area Technologies, develop customized solutions in the areas of machinery, equipment, software, measuring instruments, flavors, and services with a focus on the food and beverage industry. With our 25 global production, sales and service locations, we see ourselves as a strategic partner to our customers. Always keeping their goals in mind, we supply, deliver and integrate outperforming technologies with passion, precision and performance to help them reach their full potential.