Apartment Resident Manager

RHF (Retirement Housing Foundation); Tacoma (WA); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

One-bedroom apartment provided

Health insurance

Dental insurance

Vision insurance

Paid time off and holidays

Retirement savings plan

Employee assistance program

Term life insurance

Voluntary life insurance

Job summary

RHF (Retirement Housing Foundation) seeks an Apartment Resident Manager for Marymount Manor, a 40-unit affordable housing community in Tacoma, WA. This on-site position provides a designated one-bedroom apartment and requires residence on-site as a condition of employment.

Responsibilities include overseeing leasing, resident relations, and compliance with HUD/LIHTC programs while managing budgets, coordinating maintenance, and ensuring a safe, welcoming community for residents.

Qualifications

• High school diploma or equivalent required.
• 3+ years of property management experience, preferably in affordable housing, senior living, or multifamily housing.
• Experience with HUD, LIHTC, or other affordable housing programs preferred.
• Experience with budgets, financial reporting, and property operations.
• Strong organizational, communication, customer service, and problem-solving skills.
• Proficiency with property management software such as Yardi or RealPage and Microsoft Office Suite.
• Must reside on-site at Marymount Manor as a condition of employment.
• Must successfully complete all pre-employment screening requirements, including reference verification.

Responsibilities

• Oversee all aspects of daily operations for the property, including leasing, resident relations, and facilities management.
• Prepare and manage budgets, ensuring the financial health of the property by controlling expenses and maximizing occupancy.
• Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance to ensure the property is well-maintained.
• Conduct regular inspections of property, common areas, and individual units to ensure compliance with cleanliness standards.
• Review and approve purchase orders, invoices, and other financial documents related to property operations.

Skills

Property management

Yardi

RealPage

Budgets

Microsoft Office

Communication

Customer service

Problem solving

Multifamily housing

Education

High school diploma

Tools

Yardi

RealPage

Microsoft Office

Job description

Join Our Mission-Driven Team

Are you organized, dependable, and experienced in property management? RHF is seeking an Apartment Resident Manager to oversee the daily operations of Marymount Manor, a 40-unit affordable housing community.

Location: Marymount Manor, Tacoma, WA

Pay Range: $25.00–$28.00 per hour

Employment Type: Full-Time, Non-Exempt

Job Description

This position supports property operations, leasing and occupancy, resident relations, maintenance coordination, and compliance with HUD, LIHTC, and other affordable housing program requirements. The ideal candidate is service-oriented, organized, and committed to maintaining a safe, supportive, and welcoming community for residents.

This is a required on-site position. The selected candidate must reside on-site at Marymount Manor as a condition of employment. A designated one-bedroom apartment is provided.

What You'll Do

Property Management

• Oversee all aspects of daily operations for the property, including leasing, resident relations, and facilities management.
• Prepare and manage budgets, ensuring the financial health of the property by controlling expenses and maximizing occupancy.
• Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance to ensure the property is well-maintained.
• Conduct regular inspections of property, common areas, and individual units to ensure compliance with cleanliness standards.
• Review and approve purchase orders, invoices, and other financial documents related to property operations.

Leasing and Occupancy

• Manage leasing activities, including marketing available units, conducting tours, and processing applications.
• Maximize occupancy by actively managing leasing efforts, monitoring vacancy rates, and retaining current residents.
• Coordinate move-ins and move-outs, ensuring that vacant units are prepared promptly for new residents.

Resident Relations & Services

• Foster a positive community atmosphere by organizing and supporting resident activities, events, and services.
• Oversee the Activities Department to ensure a vibrant calendar of events that promotes engagement, wellness, and social connection.
• Address residents' concerns and resolve disputes in a timely and professional manner.
• Serve as a liaison between residents, their families, and leadership, communicating concerns, suggestions, and feedback.
• Work closely with the Social Services team to ensure residents have access to necessary supportive services.

Compliance and Reporting

• Ensure compliance with HUD, LIHTC, and other affordable housing program requirements, including income verification, annual recertifications, and occupancy standards.
• Prepare the property for audits and inspections, including MOR, REAC, regulatory agencies, and investors.
• Maintain accurate, audit-ready resident files and property records.
• Stay informed of changes in affordable housing regulations to ensure ongoing compliance.
• Assist with regulatory audits and inspections by providing necessary documentation and reports.

Physical Requirements

• Ability to sit, stand, and walk and perform property tours and physical inspections of units and common areas.
• Ability to perform tasks requiring manual dexterity and visual acuity.
• Ability to lift up to 25 lbs. and occasionally perform physical tasks related to property management.
• May occasionally work outdoors and be exposed to varying weather conditions during property inspections and activities.

Required Qualifications

• High school diploma or equivalent required.
• 3+ years of property management experience, preferably in affordable housing, senior living, or multifamily housing.
• Experience with HUD, LIHTC, or other affordable housing programs preferred.
• Experience with budgets, financial reporting, and property operations.
• Strong organizational, communication, customer service, and problem-solving skills.
• Proficiency with property management software such as Yardi or RealPage and Microsoft Office Suite.
• Ability to work independently, prioritize tasks, and work effectively with residents, staff, and external partners.
• Ability to work flexible hours, including weekends and evenings, as needed.
• Must reside on-site at Marymount Manor as a condition of employment.
• Must successfully complete all pre-employment screening requirements, including reference verification.

Why You'll Love Working Here

At RHF, you'll be part of a mission-driven organization with more than 60 years of experience providing affordable housing and services that help people thrive. We believe our employees are essential to that mission and are committed to creating a supportive workplace where you can grow professionally and make a meaningful impact.

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance