Apartment Resident Manager

Ultipro; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

9 paid holidays and 1 personal holiday

Paid vacation (up to 80 hours)

Paid sick leave

Retirement savings plan

HSA/FSAs

Incentive compensation program

Employee assistance

Life insurance

Job summary

RHF in Granada Hills, CA seeks an Apartment Manager to oversee daily operations of Granada Gardens, a 169-unit family community. You will manage leasing, resident relations, staff coordination, and ensure compliance while fostering a safe, welcoming environment.

The selected candidate must reside on-site at Granada Gardens as a condition of employment, with a four-bedroom house provided. As Apartment Manager, you will oversee property operations, leasing, budgets, and reporting, coordinating

Qualifications

• High school diploma or equivalent.
• Minimum 3 years of property management experience.
• Experience with affordable housing programs and compliance.
• Experience managing property operations, budgets, and financial documentation.
• Strong organizational, communication, leadership, and customer service skills.
• Proficiency with Microsoft Office Suite and property management software.
• Ability to work independently, prioritize responsibilities, and make sound decisions.
• Ability to work flexible hours, including evenings or weekends, as needed.
• Must be willing and able to reside on-site at Granada Gardens as a condition of employment.

Responsibilities

• Oversee daily property operations, including leasing, resident relations, facilities, staff coordination, vendors, inspections, and property maintenance.
• Ensure compliance with affordable housing requirements, RHF policies, and regulations. Maintain records and required certifications, recertifications, reports, and documentation.
• Manage leasing activities, marketing units, tours, applications, move-ins/move-outs, and monitor occupancy.
• Assist with property budgets, monitor expenses, review POs and invoices, and support financial operations.
• Provide excellent customer service, address resident concerns, support community activities, and maintain a welcoming environment.
• Provide direction to office and maintenance staff and coordinate with vendors to support operations.
• Conduct property and unit inspections and coordinate inspections, audits, and reporting.

Skills

Organizational skills

Communication

Leadership

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Property management software

Job description

Join Our Mission-Driven Team

Are you organized, dependable, and experienced in property management? RHF is seeking an Apartment Manager to oversee the daily operations of Granada Gardens, a 169-unit family apartment community in Granada Hills, CA.

This position oversees property operations, leasing, resident relations, staff coordination, and compliance while helping maintain a safe, welcoming, and well-managed community. The ideal candidate is organized, service-oriented, and comfortable working independently while managing multiple priorities.

The selected candidate must reside on-site at Granada Gardens as a condition of employment. A four-bedroom house is provided on-site as part of the compensation package.

What You'll Do

As our Apartment Manager, you will:

• Property Management: Oversee daily property operations, including leasing, resident relations, facilities, staff coordination, vendors, inspections, and property maintenance.
• Compliance: Ensure compliance with applicable affordable housing requirements, RHF policies, and regulations. Maintain accurate records and complete required certifications, recertifications, reports, and documentation.
• Leasing & Occupancy: Manage leasing activities, including marketing available units, conducting tours, processing applications, coordinating move-ins and move-outs, and monitoring occupancy.
• Financial Management: Assist with property budgets, monitor expenses, review purchase orders and invoices, and support the financial operations of the property.
• Resident Relations: Provide excellent customer service, address resident concerns, support community activities, and maintain a welcoming and respectful environment.
• Team & Vendor Coordination: Provide direction to office and maintenance staff and coordinate with vendors to support efficient property operations and a well-maintained community.
• Inspections & Reporting: Conduct property and unit inspections and coordinate inspections, audits, and other reviews. Prepare reports and documentation as required.
• Other Duties: Perform additional duties and projects as assigned to support property operations.

Required Qualifications

• High school diploma or equivalent.
• Minimum 3 years of property management experience .
• Experience with affordable housing programs and compliance.
• Experience managing property operations, budgets, and financial documentation.
• Strong organizational, communication, leadership, and customer service skills.
• Proficiency with Microsoft Office Suite and property management software.
• Ability to work independently, prioritize responsibilities, and make sound decisions.
• Ability to work flexible hours, including evenings or weekends, as needed.
• Must successfully complete required pre-employment screening, including employment and reference verification.
• Must be willing and able to reside on-site at Granada Gardens as a condition of employment.

Physical Requirements

• Ability to sit, stand, and walk while performing routine office and property management activities.
• Ability to conduct property tours and inspect units and common areas.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions.

Why You'll Love Working Here

At RHF, you'll be part of a mission-driven organization with more than 60 years of experience providing affordable housing and services that help people thrive. We believe our employees are essential to that mission and are committed to creating a supportive workplace where you can grow professionally and make a meaningful impact.

We Offer:

• Nine paid holidays and one personal paid holiday each year
• New hires are eligible for up 80 hours of paid vacation each year
• Paid sick leave
• Retirement savings plan
• Flexible Spending Account and Health Savings Account
• Hired applicant will be able to participate in the Incentive compensation program.
• Employee assistance and more
• Basic group Term Life Insurance
• Voluntary supplemental life insurance

Equal Opportunity Employer

Retirement Housing Foundation (RHF) is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. RHF prohibits discrimination and harassment of any kind and makes all employment decisions based on business needs, job requirements, and individual qualifications, consistent with applicable federal, state, and local laws.

Travel Required

Required travel between assigned communities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.