Apartment Resident Manager

FPM - Affordable Housing; Los Angeles (CA); Presencial; USD 70.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Nine paid holidays

Paid vacation

Paid sick leave

Retirement savings plan

Health Savings Account

Incentive compensation program

Employee assistance

Life Insurance

Descripción de la vacante

Retirement Housing Foundation (RHF) seeks an Apartment Manager to oversee Granada Gardens, a 169-unit family community in Granada Hills, CA. The selected candidate must reside on-site, with a four-bedroom house provided as part of compensation.

The role manages operations, leasing, resident relations, staff coordination, and compliance to maintain a safe, welcoming community. Strong organizational and customer service skills are essential.

Formación

• High school diploma or equivalent.
• Minimum 3 years of property management experience.
• Experience with affordable housing programs and compliance.
• Experience managing property operations, budgets, and financial documentation.
• Strong organizational, communication, leadership, and customer service skills.
• Proficiency with Microsoft Office Suite and property management software.
• Ability to reside on-site at Granada Gardens as a condition of employment.

Responsabilidades

• Oversee daily property operations including leasing, resident relations, facilities, staff coordination and vendors.
• Ensure compliance with affordable housing requirements and RHF policies; maintain records and required certifications.
• Manage leasing activities: marketing, tours, applications, move-ins/move-outs, occupancy monitoring.
• Assist with property budgets, monitor expenses, review invoices and support financial operations.
• Provide excellent customer service and address resident concerns to maintain a welcoming environment.
• Direct office and maintenance staff and coordinate with vendors for smooth operations.
• Conduct property and unit inspections and prepare required reports and documentation.
• Perform additional duties to support property operations.

Conocimientos

Property management

Customer service

Educación

High school diploma

Herramientas

Microsoft Office Suite

Property management software

Descripción del empleo

Join Our Mission-Driven Team

Are you organized, dependable, and experienced in property management? RHF is seeking an Apartment Manager to oversee the daily operations of Granada Gardens, a 169-unit family apartment community in Granada Hills, CA.

This position oversees property operations, leasing, resident relations, staff coordination, and compliance while helping maintain a safe, welcoming, and well-managed community. The ideal candidate is organized, service-oriented, and comfortable working independently while managing multiple priorities.

The selected candidate must reside on-site at Granada Gardens as a condition of employment. A four-bedroom house is provided on-site as part of the compensation package.

What You'll Do

As our Apartment Manager, you will:

• Property Management: Oversee daily property operations, including leasing, resident relations, facilities, staff coordination, vendors, inspections, and property maintenance.
• Compliance: Ensure compliance with applicable affordable housing requirements, RHF policies, and regulations. Maintain accurate records and complete required certifications, recertifications, reports, and documentation.
• Leasing & Occupancy: Manage leasing activities, including marketing available units, conducting tours, processing applications, coordinating move-ins and move-outs, and monitoring occupancy.
• Financial Management: Assist with property budgets, monitor expenses, review purchase orders and invoices, and support the financial operations of the property.
• Resident Relations: Provide excellent customer service, address resident concerns, support community activities, and maintain a welcoming and respectful environment.
• Team & Vendor Coordination: Provide direction to office and maintenance staff and coordinate with vendors to support efficient property operations and a well-maintained community.
• Inspections & Reporting: Conduct property and unit inspections and coordinate inspections, audits, and other reviews. Prepare reports and documentation as required.
• Other Duties: Perform additional duties and projects as assigned to support property operations.

Required Qualifications

• High school diploma or equivalent.
• Minimum 3 years of property management experience .
• Experience with affordable housing programs and compliance.
• Experience managing property operations, budgets, and financial documentation.
• Strong organizational, communication, leadership, and customer service skills.
• Proficiency with Microsoft Office Suite and property management software.
• Ability to work independently, prioritize responsibilities, and make sound decisions.
• Ability to work flexible hours, including evenings or weekends, as needed.
• Must successfully complete required pre-employment screening, including employment and reference verification.
• Must be willing and able to reside on-site at Granada Gardens as a condition of employment.

Physical Requirements

• Ability to sit, stand, and walk while performing routine office and property management activities.
• Ability to conduct property tours and inspect units and common areas.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions.

Why You'll Love Working Here

At RHF, you'll be part of a mission-driven organization with more than 60 years of experience providing affordable housing and services that help people thrive. We believe our employees are essential to that mission and are committed to creating a supportive workplace where you can grow professionally and make a meaningful impact.

We Offer:

• Nine paid holidays and one personal paid holiday each year
• New hires are eligible for up 80 hours of paid vacation each year
• Paid sick leave
• Retirement savings plan
• Flexible Spending Account and Health Savings Account
• Hired applicant will be able to participate in the Incentive compensation program.
• Employee assistance and more
• Basic group Term Life Insurance
• Voluntary supplemental life insurance

Equal Opportunity Employer

Retirement Housing Foundation (RHF) is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. RHF prohibits discrimination and harassment of any kind and makes all employment decisions based on business needs, job requirements, and individual qualifications, consistent with applicable federal, state, and local laws.

Travel Required

Required travel between assigned communities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.