Apartment Maintenance Technician - McCullers Walk

AIR Communities; Raleigh (NC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Rent discount

Paid time off

Insurance options

401(k) match

Tuition assistance

Parental leave

Professional development

Job summary

AIR Communities is hiring a Maintenance Technician to work onsite at Villages at McCullers Walk in Raleigh, NC. You will perform basic maintenance tasks to prepare apartments for new residents and handle routine service requests, while delivering excellent resident service.

The role supports a fast-paced community with access to modern tools, a stocked shop, and growth opportunities through AIR’s training and development programs. A 50% rent discount and benefits package are offered.

Qualifications

• At least 2 years of maintenance experience in a facilities or building environment.
• Proficient in at least two technical trades (plumbing, electrical, appliance repair, HVAC, carpentry, etc.).
• Flexible schedule including evenings, weekends, 7-day weeks as needed and on-call shifts (at least one week a month).
• Reliable transportation to respond to after-hours emergency requests.
• Comfort with physical activity to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Responsibilities

• Provide excellent service to residents and assist team members.
• Follow the process for completing basic apartment turns to prep units for move-in.
• Perform resident-requested repairs and routine maintenance (plumbing, electrical, HVAC, appliances, etc.).
• May train other Maintenance Technicians and support skill development.
• May assist with vendor quality and move-in/move-out inspections.
• Responsibilities vary based on team needs, systems, and season.

Skills

Plumbing

Electrical

HVAC

Carpentry

General maintenance

Job description

Who We Are

Company Description

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

We are hiring a Maintenance Technician to work onsite at our apartment community, Villages at McCullers Walk in Raleigh, NC.

Villages at McCullers Walk

AIR Communities uses industry leading technology for a modern approach to maintenance so our Maintenance Technicians can help as many residents as possible each day. Whether you are turning an apartment to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges.

What We Offer

AIR offers attractive compensation packages that reward hard work and excellent customer service including:

• Expected hourly rate of $20.00 - $22.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Monthly Customer Service Satisfaction Bonuses. Technicians who excel at consistently providing positive resident experiences can earn up to $250 per month.
• 50% Rent Discount available at any AIR Community! Option to live onsite with zero commute or at a nearby AIR Community.
• Career Growth Opportunities. AIR prefers to promote our own teammates whenever possible and provides training and development programs to help prepare you for what’s next.
• Additional Benefits listed below.

How We Support You

• Innovative technology helping you prioritize tasks and assist residents efficiently
• Fully stocked and organized shops reducing the time it takes to resolve issues (tools may be available onsite, varies by community)
• Supportive leadership and teammates
• Ascend: AIR’s newest maintenance development program customized to your individual career path to help you realize your potential and achieve your goals.

What You Will Do

• Provide excellent service to residents and assistance to team members.
• Follow AIR’s process for completion of basic apartment turns to make the apartment ready for the next resident’s perfect move-in experience
• With general direction, complete resident requested repairs and routine maintenance (i.e. troubleshoot and repair/replace plumbing, basic electrical components, HVAC equipment, and appliances, etc.)
• May provide functional/technical direction and training to other Maintenance Technicians and support the development of technical skills.
• May assist with managing vendor quality and may perform move-in/move-out inspections.
• Responsibilities vary based on team member skillset and community needs, mechanical systems, and season.

Qualifications

Who You Are

• Detail-oriented problem solver that takes pride in fixing things right the first time
• Dedicated to customer satisfaction in each interaction
• Eager to use technology to assist as many residents as possible each day
• Demonstrates a strong work ethic and thrives in a fast-paced environment
• A reliable team player who contributes to their team’s success

What You Have

• At least 2 years of maintenance experience, preferably in some form of facilities or building environment
• Proficient skills in at least two technical trades (plumbing, electrical, appliance repair, HVAC, carpentry, etc.)
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month).
• A reliable mode of transportation to respond to emergency service requests while on-call after hours.
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Additional Information

• 50% Rent Discount available at any AIR Community! Option to live onsite with zero commute or at a nearby AIR Community.
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

What You Need To Know

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.