Service Technician - Atlanta, GA

AIR Communities; Atlanta (GA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Base pay

CSAT bonus

Rent discount

Career growth

Paid time off

401(k)

Tuition assistance

Job summary

AIR Communities is seeking a Maintenance Technician at our Atlanta, GA community. You will perform maintenance tasks to prepare units for new residents and resolve service requests, contributing to a high level of resident satisfaction.

Expect to work with modern tools, participate in AIR’s development programs, and potentially live on-site with rent discounts and benefits. Hands-on roles vs. customer service focused work combine to support a fast-paced environment.

Qualifications

• At least 2 years of maintenance experience in facilities or building environments.
• Proficient in at least two technical trades (e.g., plumbing, electrical, appliance repair, HVAC, carpentry).
• Ability to work a flexible schedule including evenings, weekends, and on-call shifts.

Responsibilities

• Provide excellent service to residents and assist team members.
• Complete basic apartment turns to prepare units for new move-ins.
• Troubleshoot and repair plumbing, electrical components, HVAC, and appliances as directed.

Skills

Maintenance experience

Two trades proficiency

On-call flexibility

Tools

Hand and power tools

Job description

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

AIR Communitiesuses industry leading technology for a modern approach to maintenance so our Maintenance Technicians can help as many residents as possible each day. Whether you are turning an apartment to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges.

You will work at our apartment community, located in Atlanta, GA!

What We Offer

AIR offers attractive compensation packages that reward hard work and excellent customer service including:

• Base rate - $22.00-$25.00 per hour
• Quarterly Customer Service Satisfaction Bonuses. Technicians who excel at consistently providing positive resident experiences can earnup to $250 per month.
• 50% Rent Discountavailable at any AIR Community! Option to live onsite with zero commute or at a nearby AIR Community.
• Career Growth Opportunities. AIR prefers to promote our own teammates whenever possible and provides training and development programs to help prepare you for what’s next.
• Additional Benefits listed below.

How We Support You

• Innovative technology helping you prioritize tasks and assist residents efficiently
• Fully stocked and organized shops reducing the time it takes to resolve issues (tools may be available onsite, varies by community)
• Supportive leadership and teammates
• Ascend: AIR’s newest maintenance development program customized to your individual career path to help you realize your potential and achieve your goals.

What You Will Do

• Provide excellent service to residents and assistance to team members.
• Follow AIR’s process for completion of basic apartment turns to make the apartment ready for the next resident’s perfect move-in experience
• With general direction, complete resident requested repairs and routine maintenance (i.e. troubleshoot and repair/replace plumbing, basic electrical components, HVAC equipment, and appliances, etc.)
• May provide functional/technical direction and training to other Maintenance Technicians and support the development of technical skills.
• May assist with managing vendor qualityand may perform move-in/move-out inspections.
• Responsibilities vary based on team member skillset and community needs, mechanical systems, and season.

Qualifications

Who You Are

• Detail-oriented problem solver that takes pride in fixing things right the first time
• Dedicated to customer satisfaction in each interaction
• Eager to use technology to assist as many residents as possible each day
• Demonstrates a strong work ethic and thrives in a fast-paced environment
• A reliable team player who contributes to their team’s success

What You Have

• At least 2years of maintenance experience, preferably in some form of facilities or building environment
• Proficient skills in at least two technical trades(plumbing, electrical, appliance repair, HVAC, carpentry, etc.)
• Ability to work a flexible scheduleincluding evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month).
• A reliable mode of transportationto respond to emergency service requests while on-call after hours.
• Comfort with physical activityas you must be able and willing to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Additional Information

• Paid time off includingvacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 50% rent discountavailable at any AIR Community(a rental application is required, and certain exclusions apply).
• 401(k) planwith up to 6% employer contribution.
• Paid parental leaveof up to 16 weeks.
• Tuition assistance program and up to100% reimbursementfor job‑related certifications and licenses.
• 15 hours ofpaid time annually forcommunity service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training,andcareer growth.

What You Need to Know

Application Deadline:Theinitialdeadline for applications is08/30/2026.Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-paneldrug screening thatexcludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.