Apartment Maintenance Supervisor - Midpointe

Ticommunities; Chicago (IL); On-site; Full time

Job summary

A leading property management company in Chicago is seeking an Apartment Maintenance Supervisor to oversee maintenance operations. The role involves managing a team, ensuring resident satisfaction, and maintaining a safe living environment. The ideal candidate will have strong leadership skills and a commitment to exceptional customer service. Competitive pay, bonuses, and benefits are offered.

Benefits

Medical, Dental, and Vision insurance

401k Match

3 weeks paid time off

Company-paid holidays

Good work-life balance

Opportunity for growth

Qualifications

• 3+ years of Supervisory experience.
• Experience using equipment, supplies, and materials used in the maintenance field.

Responsibilities

• Oversee maintenance department and supervise maintenance technician team.
• Manage service requests and monitor apartment vacancies.
• Conduct business in accordance with company policies and Fair Housing laws.

Skills

Customer Service

Leadership

Communication

Job description

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Apartment Maintenance Supervisor - Midpointe

Location: 4050 W 115th St, Chicago, IL 60655

Property Size: 400-500 units

Employment Duration: Regular, Full-Time

Salary: $31.25 to $33.65/hour + renewal bonus + housing discount + benefits + 401 matching

At TI Communities, we believe in building long-term relationships with our residents, providing exceptional customer service, and creating an enriching living environment.

As an Apartment Maintenance Supervisor at TI Communities, you will play a vital role in ensuring the seamless operations and maintenance of our apartment communities. Your primary responsibilities will include overseeing maintenance department, training, supervising and developing the maintenance technician team, completing work orders, unit turns, work orders, HVAC repair, plumbing, drywall, vendor management, and achieving customer service goals. With your strong leadership skills and expertise in maintenance, you will ensure that our residents enjoy a safe, comfortable, and well-maintained living environment.

WHO WE ARE:

Ever-evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate and brainstorm to improve lives and strengthen communities. We treat each other as family and are proud of our work in the world.

WHAT WE OFFER:

• Competitive pay, renewal bonus.
• Medical, Dental, and Vision insurance.
• 401k Match.
• 3 weeks paid time off.
• Company-paid holidays.
• Good work-life balance.
• Opportunity for growth.
• Create an autonomous, engaging, and rewarding environment where you will be valued.
• Reward and recognize your achievements and contributions.

HOW YOU WILL IMPACT TI COMMUNITIES:

• Manage service requests.
• Create and maintain a make-ready schedule. Monitor apartment vacancies daily and oversee and complete the turnover process.
• Build a strong rapport with residents.
• Deliver an exceptional experience for residents.
• Participate in all community maintenance duties, including: preventative maintenance, service request completion, and grounds keeping.
• Handle emergencies that arise with appropriate communication and reporting follow-up.
• Lead, train, and motivate a high-performing team.
• Conduct business in accordance with company policies, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.

WHAT YOU NEED TO SUCCEED:

• 3+ years of Supervisory experience.
• Ability to multitask and meet goals.
• Experience using equipment, supplies, and materials used in the maintenance field.
• Excellent customer service and passion for helping people.
• Ability to lift, push, and pull up to 90 pounds.
• Attention to safety and the ability to comply with all MSDS Sheets.
• Good communication and attention to detail.

OUR CORE VALUES:

• Embody Integrity

TI Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.