Job Summary
Primary responsibilities include hands-on maintenance of the community, including overall inspection, repair, and general maintenance of market-ready apartments and other interior/exterior areas.
Acts as team leader among general maintenance staff; delegating, supervising, and directing work of the department. This position is for a hands-on maintenance supervisor.
General Accountabilities
- Prepares or assists in preparing market-ready apartments in regards to scheduling painting, carpet cleaning and/or replacement, general repairs, housekeeping, etc.
- Performs various preventative maintenance functions and records findings in the maintenance log.
- Completes regular community inspections.
- Responds to resident services requests and concerns in a timely manner.
- Performs on-call emergency service as required.
- Special maintenance projects as necessary.
- Works along with general maintenance staff in maintaining grounds and common areas and keeping them free of trash and debris.
- Monitors maintenance and upkeep of all mechanical equipment in the community including, but not limited to, water heaters, HVAC units, etc.
- As team leader, responsible for training and supervision of community maintenance staff.
- Is typically involved with the Property Manager in hiring, interviews, training, and performance reviews of maintenance staff.
- May assist in monitoring capital improvement projects.
- Ensures safe work practices are being followed by all maintenance staff.
- Ensures maintenance staff is performing to Company standards and that service requests are handled in a prompt, courteous, and efficient manner.
- Understands and complies with Fair Housing laws and standards.
- Maintains open communication with the Property Manager and other community staff.
- Represents the Company in a professional manner at all times.
- Attends and participates in training programs as requested.
- Assists with and attends community-sponsored resident activities and functions.
- Transports residents and/or prospective residents via motorized vehicle throughout property grounds; runs errands as necessary.
- Performs other related duties as assigned or requested.
Job Qualifications
Minimum Education: High School or GED, 18 months of Trade School
Minimum Experience: 3-5 Years
Minimum Field-of-Expertise: Hands-on technical work experience in the areas of plumbing, electrical, carpentry/construction, HVAC, etc. required.
Preferred Experience: 5 Years
Preferred Field-of-Expertise: Must be EPA certifiable.
Competencies
- Problem Solving: Identifies and resolves problems efficiently; Gathers and analyzes information; Develops solutions; Uses reason.
- Oral Communication: Speaks clearly and persuasively; Listens and gets clarification when necessary; Responds informatively to questions; Demonstrates presentation skills; Participates in meetings.
- Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.
- Project Management: Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and within budget; Manages project team activities.
- Technical Skills: Assesses own strengths and weaknesses; Pursues developmental opportunities; Shares expertise with others.
- Teamwork: Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Able to build morale and group commitments to objectives.
- Managing People: Includes staff in planning and decision-making processes; Makes self accessible to staff; Provides regular feedback; Develops subordinates' skills and encourages growth; Seeks to improve processes, products, and services; Continually works to improve supervisory skills.
- Safety and Security: Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Cost Consciousness: Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and returns; Conserves company resources.
- Quality: Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.
- Teaching/Training: Clearly explains concepts; Varies presentation style to satisfy different learning needs.
- Leadership: Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives recognition to others as appropriate.
Additional Requirements
Valid driver's license along with a good driving record and auto insurance required.
Background check completed upon hiring.