Apartment Maintenance Manager - Rowe Vinings

AIR Communities; Atlanta (GA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Pay: $80,000–$85,000 with 15% bonus

Quarterly customer service bonuses

Apartment discount to live on-site

Additional benefits listed

Job summary

AIR Communities is seeking an Apartment Maintenance Manager for an Atlanta, GA community. You will lead a maintenance team, ensure high resident satisfaction, manage vendor relations, and oversee preventive maintenance, turns, and service requests to keep the community in top condition.

The role emphasizes compliance with AIR procedures, safety standards, and budget-conscious management while delivering excellent customer service and on-site operations.

Qualifications

• At least 3 years of experience with technical maintenance and facilities management in the property management industry.
• 1-3 years of experience leading a team of people in customer service and asset maintenance.
• A reliable mode of transportation.
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month).
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Responsibilities

• Lead and develop a team of 1+ direct reports.
• Provide exemplary service to residents and team members.
• Manage all aspects of property maintenance which includes vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests.
• Communicate property maintenance and capital needs to management and ensure maintenance and capital needs are addressed.
• Ensure property follows / in compliance with AIR operating procedures/guidelines, regulations, and other compliance matters including those related to Environmental Health & Safety.
• Manage budget efficiently to maximize return on investment while maintaining highest level of quality and customer service.

Skills

Technical maintenance

Facilities management

Team leadership

Customer service

Job description

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

We are hiring an Apartment Maintenance Manager for our apartment community in Atlanta, GA!

Service/Maintenance Managers make our apartment communities a great place to live. We take pride in the appearance and maintenance of our communities, and our residents tell us this is one of the most important reasons they choose to call us home.

AIR Communities uses industry leading technology for a modern approach to maintenance so our Maintenance Teams can help as many residents as possible each day. Whether you are turning an apartment to create the perfect move-in experience for new residents or resolving service requests to ensure that our current residents feel at home, every day is filled with new challenges.

What We Offer

• Expected pay rate of $80,000 - $85,000 annually + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Quarterly Customer Service Satisfaction Bonuses. Service Managers who excel at consistently providing positive resident experiences can earn up to ${{BONUS}} per quarter.
• An Apartment Discount Benefit option is available to live on-site at the community you are working.
• Additional Benefits listed below.

What You Will Do

• Lead and develop a team of 1+ direct reports
• Provide exemplary service to residents and team members
• Manage all aspects of property maintenance which includes vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests
• Communicate property maintenance and capital needs to management and ensure maintenance and capital needs are addressed
• Ensure property follows / in compliance with AIR operating procedures/guidelines, regulations, and other compliance matters including those related to Environmental Health & Safety
• Manage budget efficiently to maximize return on investment while maintaining highest level of quality and customer service

Qualifications

What You Have

• At least 3 years of experience with technical maintenance and facilities management in the property management industry.
• 1-3 years of experience leading a team of people in customer service and asset maintenance
• A reliable mode of transportation
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month)
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
• Ability to read, write, and speak English

Who You Are

• Passionate about team building
• Strong with mechanical aptitude
• Solution-focused
• Practical
• Motivated
• Customer service oriented
• Highly organized
• Great trouble-shooter
• Expert on attention to detail

Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

What You Need To Know

The initial deadline for applications is September 29, 2026.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.