Apartment Maintenance Assistant Service Manager (M1)

Southern Management Companies; Pikesville (MD); On-site; USD 39,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with company match

Paid holidays and PTO

Continuing education

Job summary

Southern Management Companies is seeking an Apartment Maintenance Assistant Service Manager in Pikesville, MD to oversee maintenance operations, lead a service team, and ensure safety and compliance. The role requires CFC certification, HVAC experience, and hands-on troubleshooting across multiple trades.

The on-site, full-time position offers competitive pay, benefits, and on-call responsibilities one week per month.

Qualifications

• Oversee maintenance operations and ensure safety and compliance.
• HVAC, plumbing, electrical, carpentry, drywall, boiler knowledge a plus.
• Maintain logs, manage contracts and respond to emergencies.

Responsibilities

• Hire, train, coach, and manage the service team.
• Ensure policies, procedures and quality control standards are followed.
• Monitor daily activities for quality and logs for maintenance work.
• Schedule and conduct meetings; manage contracts and budgets.
• Provide high levels of service to customers and team members.
• Respond to emergencies and stay current with industry trends.

Skills

HVAC

Plumbing

Electrical

Carpentry

Drywall

CFC Certified

Boiler knowledge

OSHA/EPA compliance

Team leadership

Yardi software

Education

High school diploma or equivalent

Tools

Yardi software

Job description

Apartment Maintenance Assistant Service Manager (M1)

#8553

Pikesville, Maryland, United States

Date Opened:

Jul 29, 2026

Position Type:

Regular Full Time

What we are looking for:

Oversee the maintenance operations of the property. CFC Certified. HVAC experience. Plumbing, electrical, appliances, carpentry, and drywall. Boiler knowledge is a plus. Ensure OSHA, EPA, and company standards are followed. On call one week a month.

WHAT WE ARE LOOKING FOR:

We're seeking a Service Manager with a whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for leading a team and ensuring the community remains in compliance with both internal company standards and applicable laws. As a Service Manager, you'll provide hands‑on troubleshooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, masonry and appliances.

WHAT WE EXPECT FROM YOU:

• Hiring, train, coach, counsel, and manage a successful service team
• Encourage and build positive relationships with all team members, customers, and vendors
• Ensure all Southern Management policies, procedures, and internal quality control standards are upheld at all times
• Monitor daily activities of service team to ensure product and service quality
• Maintain accurate logs of, and schedules for, all maintenance work and materials
• Perform daily checks of overall community appearance
• Perform service technician responsibilities as necessary
• Schedule, conduct and document regular meetings with service team members
• Schedule and manage appropriate contracts
• Provide high levels of service to all customers and team members
• Aid in preparation of annual budget and community plans
• Respond in emergency situations, as needed
• Stay abreast of industry trends
• Demonstrate behaviors that cultivate a positive work culture
• Contribute to community and company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Ability to perform all Service Technician duties
• Excellent written and verbal communication skills
• Ability to effectively lead, coach, and motivate
• High-level critical thinking skills
• Knowledge of current applicable laws
• Strong organizational skills
• Adaptability and flexibility in fast paced environments
• Ability to keep neat and accurate records
• Knowledge of contract requirements
• Understanding of basic mechanical and mathematical principles
• Ability to lift 80 pounds to the shoulder and carry it
• Aptitude with Microsoft Word and Excel
• Experience with Yardi software products a plus

What's required from you:

• High school diploma or equivalent
• Successfully completed all advanced maintenance classes and on-the-job training within a year of employment
• Minimum of 3 years' experience in a in maintenance or related field
• Minimum of M-II level hands on skills/training

Pay Rate:

starting rannge $28.25 - 40.62/hr

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Career Services Center by email at [e-mail] or by phone at 301.623.0100.

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