Apache Interpreter

LanguageLine Solutions; United States; Remote; USD 2,000 - 3,000; Part time

Benefits offered by this job

Employee Referral Program

Advancement opportunities

Interpreter support

Inclusive and diverse work environment

Job summary

LanguageLine Solutions is seeking an Apache Interpreter to work from home in the United States. This independent contractor role requires fluency in both Apache and English, with a strong emphasis on cultural competency and the ability to handle sensitive topics.

Responsibilities include providing interpretation during calls in various industries while maintaining professionalism. Candidates must have excellent listening skills and be legally authorized to work in the United States.

The position operates remotely and requires a reliable internet connection and personal computing devices.

Qualifications

• Legally authorized to work in the United States without requiring visa sponsorship.
• Accept to a post-offer, pre-employment background check and/or drug screen.

Responsibilities

• Respond promptly to interpreting sessions in a friendly manner.
• Speak clearly using proper pronunciation in both languages.
• Follow client instructions for the best service delivery.

Skills

Fluency in Apache and English

Excellent listening skills

Cultural competency

Ability to handle sensitive subjects

Background in language-related fields

Education

High school diploma or equivalent

Tools

Windows

macOS

ChromeOS

Job description

Job Title

Apache Interpreter

Location

Work at Home (United States)

Position Type

Independent Contractor

Pay

$1.25 - $1.40 per minute

Benefits and Offers

Employee Referral Program, Advancement opportunities, Interpreter support, Inclusive and diverse work environment. This is an independent contractor position and therefore not eligible for employee benefits.

Position Overview

The Apache Telephone Interpreter handles calls on demand, rendering the meaning of conversations between Apache and English speakers. The role operates in a wide range of industries served by LanguageLine Solutions, including Healthcare, Government, Insurance, Finance, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. The interpreter processes information quickly and concisely while recognizing sensitive cultural differences, maintaining professionalism and courteousness at all times, and using appropriate terminology and common industry procedures. Sessions may involve simple or complex, technical or non‑technical subjects, and calls can be emotional or stressful.

Essential Job Functions

• Respond promptly to interpreting sessions and conduct interpretation in a friendly and professional manner.
• Render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions.
• Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout all sessions.
• Remain calm during sessions in which a primary speaker is incoherent, upset, or in emergency situations such as 911 calls.
• Maintain punctuality and availability during work hours.
• Follow client instructions in compliance with protocol to ensure the Limited English‑speaking Person (LEP) receives the intended service.
• Understand industry terminology and protocols for Medical, Insurance, Finance, and Law, among others.
• Demonstrate cultural sensitivity and commitment to working in a diverse environment.
• Handle calls that may be highly emotional or stressful, remaining on calls for extended periods when necessary and managing high call volumes.

Qualifications

• Fluency in Apache and English, and cultural competency in regional and accent variations.
• Excellent listening, retention, and note‑taking skills to maintain accuracy.
• Ability to concentrate, remain detached and objective, and stay neutral during sensitive subject matters.
• Experience handling sensitive subjects such as end‑of‑life conversations, pregnancy termination, vaccinations, and discussions about sexual orientation or gender expression.
• Background in language‑related fields such as teaching, assessment, translation, or interpretation preferred.
• Minimum age 18 and legally authorized to work in the United States without requiring visa sponsorship.
• High school diploma or equivalent.
• Ability to read and write the requested languages is highly preferred.
• Acceptance of a post‑offer, pre‑employment background check, and/or drug screen as required by location.

Technical Requirements

• Personal device for business purposes (desktop or laptop).
• Operating systems: Windows, macOS, or ChromeOS.
• Tablets (iPadOS or Android) and smartphones (iOS or Android) are acceptable.
• Prohibited brands: Kaspersky products, Huawei hardware.
• High‑speed internet connection with download speeds ≥5Mbps, upload speeds ≥3Mbps, ping ≤300ms, jitter ≤30ms.
• Access to a quiet space free from background noise or distraction.

Physical Requirements

• Operate a keyboard and mouse and remain stationary in front of a computer for the majority of the workday.
• Operate company‑provided software and systems to perform all job functions.
• Manual dexterity sufficient for typing or writing.
• Lift up to 26lbs as needed.
• May be exposed to moderate noise levels from computer, audio, or telephone equipment.

Equal Employment Opportunity

LanguageLine Solutions is an equal‑opportunity employer. Employment opportunities are made and offered to individuals without regard to race, color, religion, sex, national origin, disability, veteran status, age, pregnancy, or any other characteristic protected by federal or state law. LLS will accommodate applicants and employees with disabilities if qualified to perform essential duties. All qualified applicants will receive consideration for employment. The company does not discriminate on the basis of pay inquiries.