APAC Space Customer Ops & Pre-Sales Lead

InvestedintheMission

Menlo Park (CA)

Remote

USD 120,000 - 180,000

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Remote/hybrid options

Impactful missions

Unlimited PTO

Competitive salary & equity

Health coverage

Frontier space ops tech

Job summary

LeoLabs is seeking a mission-driven Customer Operations & Pre-Sales Enablement Manager to support customer success and growth across the APAC region. This role requires candidates to be based in APAC and blends strategic pre-sales engagement with post-sale enablement.

You will translate mission requirements into operational workflows, lead onboarding and training, and act as a trusted advisor to government, defense, and commercial partners to ensure measurable adoption of LeoLabs capabilities.

Qualifications

10+ years in military operations, defense, space operations, or equivalent complex technical environments.
Based in APAC region.
Experience supporting government or enterprise stakeholders in a customer-facing role.

Responsibilities

Partner with Sales to support customer discovery, briefings, demonstrations, and RFP responses.
Lead onboarding, structured training, and operational readiness programs for APAC customers.
Define success metrics and monitor adoption and usage post-implementation.
Collaborate with Product and Engineering to translate customer requirements into actionable workflows.