APAC Manager Call Center

Kodland; United States; Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Work from home

Growth opportunities

Career progression

Employee discounts

Job summary

Kodland seeks a motivated customer engagement specialist to work remotely with a global audience of students aged 7 to 17. You will contact clients to sign up for trial lessons, share product information, and address questions to move them through enrollment efficiently.

The role emphasizes weekend availability, strong Polish communication, and familiarity with CRM tools to manage client journeys and enrollment progress.

Qualifications

• Fluent in Polish or ability to communicate professionally with clients.
• Experience with CRM systems is advantageous.

Responsibilities

• Contacting clients via phone and other communication channels to sign them up for a trial lesson.
• Providing information about products/services, answering client questions and concerns, and resolving them effectively.
• Ensuring clients are enrolled, re-enrolled, and confirmed for trial lessons.
• Supporting clients throughout the process of enrolling in our school.

Skills

Polish language

CRM systems

Job description

An international digital skills platform for children aged 7 to 17. We are an experienced and innovative startup operating in over 40 countries and educating more than 30,000 children worldwide. As a dynamic global tech company and digital skills platform, we offer tremendous opportunities for growth and career development.

Responsibilities:

Contacting clients via phone and other communication channels to sign them up for a trial lesson. Providing information about products/services, answering client questions and concerns, and resolving them effectively. Ensuring clients are enrolled, re-enrolled, and confirmed for trial lessons. Supporting clients throughout the process of enrolling in our school.

What makes you the best candidate?

• You can work full-time (hours are very flexible, but you must be available to work on Saturdays and Sundays);
• You have a Windows or Mac computer/laptop and a stable internet connection;
• You are fluent in Polish or have a professional level of communication with clients;
• Knowledge of CRM systems will be an additional advantage.

What will you get in return?

• Work from home — if you have a computer/laptop with a webcam, microphone, and stable internet connection, you can work from anywhere in the world.
• Fast growth opportunities.
• Work well, and there are no limits to the position you could hold two months from now.
• Employee discounts on all our amazing products for your family and friends.