Anti-Trafficking Caseworker

Jobtailor; Des Moines (IA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Jobtailor is seeking a dedicated case manager to provide culturally competent, client-centered support for domestic and foreign victims of sex and/or labor trafficking in Iowa. The role involves eligibility screenings, service plan development, and advocacy across community resources and legal rights.

You will coordinate multidisciplinary services, maintain compliance with relevant laws, and communicate effectively with diverse partners while supporting clients through crisis intervention and

Qualifications

• Undergraduate degree in Human Services or similar field preferred; comparable related work experience may be substituted.
• 2-3 years minimum working with victims of human trafficking or other vulnerable populations.
• Case management and/or victims assistance experience preferred.
• Excellent written and spoken English skills.
• Spanish-bilingual ability preferred.
• Strong organizational skills and attention to detail.
• Excellent writing and analytical skills.
• Ability to communicate and work effectively as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.
• Valid driver's license.
• Active insurance policy.
• Access to reliable transportation.
• Must complete Understanding Human Trafficking Training.

Responsibilities

• Provide comprehensive case management for victims of sex and/or labor trafficking.
• Complete eligibility screenings and enrollment paperwork.
• Develop service plans and educate clients about community services, resources, and legal rights.
• Coordinate services across multiple programs and with local, state, and federal agencies.
• Maintain knowledge of the Trafficking Victims Protection Act and related policies.
• Perform needs assessments, safety planning, crisis intervention, and coordinate multidisciplinary services.
• Provide legal referrals and arrange social activities aligned with service plans.
• Ensure services are linguistically appropriate and advocate with mainstream providers.
• Complete thorough and timely case notes and maintain case files.
• Track program activities, compile data, and draft donor- and agency-required reports.

Skills

Excellent written communication

Attention to detail

Team collaboration

Cross-cultural communication

Problem solving

Spanish language ability

Education

Undergraduate degree in Human Services or similar field

Tools

Database experience

Computer literacy

Job description

• Provide comprehensive, culturally appropriate, client-centered case management services for domestic and foreign victims of sex and/or labor trafficking


• Complete eligibility screenings and enrollment paperwork


• Develop service plans and educate clients about community services, resources, and legal rights


• Help clients problem-solve barriers to accessing services


• Maintain knowledge of the Trafficking Victims Protection Act, related regulations, reauthorizations, and policies


• Maintain relationships with local, state, and federal law enforcement agencies


• Execute strategies to identify and refer trafficking victims in Iowa


• Ensure participants’ acute needs are met in a timely and culturally appropriate manner


• Provide needs assessments, safety planning, crisis intervention, and coordination of multidisciplinary services through local partners


• Provide legal referrals and arrange social activities aligned with service plans


• Ensure services and referrals are linguistically appropriate and advocate with mainstream service providers


• Complete thorough and timely case notes


• Manage case files, track program activities, compile data, and draft donor- and agency-required reports


• Coordinate services across multiple programs


• Participate in program meetings and staff development activities


• Comply with IRC policies, procedures, protocols, and the IRC Way


• Perform other duties as assigned

Requirements

• Undergraduate degree in Human Services or similar field is strongly preferred; comparable related work experience may be substituted


• 2-3 years minimum working with victims of human trafficking or other vulnerable populations


• Case management and/or victims assistance experience preferred


• Excellent written and spoken English skills


• Spanish-bilingual ability preferred


• Strong organizational skills and attention to detail


• Excellent writing and analytical skills


• Ability to communicate and work effectively as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment


• Computer literacy


• Database experience preferred


• Ability to work independently and be a flexible team player


• Valid driver's license


• Active insurance policy


• Access to reliable transportation


• Must complete OVC’s Understanding Human Trafficking Training

Core Competencies

Demonstrates expertise in case management for victims of human trafficking, including needs assessments, crisis intervention, and service coordination. Proficient in maintaining compliance with relevant regulations and policies while advocating for clients in a culturally sensitive manner.

Highest-signal resume keywords

• Case Management Experience


• Victims Assistance Experience


• Understanding Human Trafficking Training


• Bilingual Spanish Ability


• Strong Organizational Skills

ATS Optimization Keywords

Hard Skills

• Eligibility Screenings


• Service Plan Development


• Crisis Intervention


• Needs Assessment


• Data Compilation


• Report Drafting


• Legal Referrals


• Program Coordination


• Database Experience


• Computer Literacy

Soft Skills

• Excellent Written Communication


• Attention to Detail


• Team Collaboration


• Cross-Cultural Communication


• Problem-Solving

Certifications & Qualifications

• Valid Driver's License


• Active Insurance Policy

Industry Keywords

• Trafficking Victims Protection Act


• Human Trafficking


• Vulnerable Populations


• Multidisciplinary Services


• Community Resources