Anthropologie Home Outlet Sales Associate

URBN; Pittsburgh (Allegheny County); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player seeks a Sales Associate who is passionate about delivering exceptional customer experiences. In this dynamic role, you will engage with customers, providing personalized service and product suggestions while maintaining visual and operational standards. Your positive attitude and teamwork will contribute to a collaborative environment, ensuring every customer feels valued and heard. If you thrive in a fast-paced retail setting and are eager to inspire customers with your product knowledge, this opportunity is perfect for you.

Qualifications

• Experience in customer service is essential for this role.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Engage customers through genuine conversation and personalized experiences.
• Collaborate with team members to enhance customer engagement.

Skills

Customer Service

Communication Skills

Teamwork

Flexibility

Job description

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

RESPONSIBILITIES

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer engagement

Teamwork + Communication

• Contributes to the store by being positive, respectful and helpful to others
• Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings and store initiatives
• Participates in the learning and sharing of product knowledge, new arrivals, and current trends to inspire the customer

Visual + Business Operations

• Upholds the Anthropologie Home Outlet visual and operational standards while keeping the focus on the customer; maintains product tagging standards
• Assists leadership team in receiving and placing new product; supports customer in-store pickup order process
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

QUALIFICATIONS

• Experience in customer service
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Ability to lift and carry heavy boxes and furniture