answering service operator

www.canadainternational.gc.ca - Jobboard; Bridgewater (MA); On-site; USD 10,000 - 60,000; Full time

Job description

Posted onMay 13, 2025 by Employer details Scotia Business Centre Limited

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Job details

• Salary 16.50 hourly / 32 to 40 hours per week
• Terms of employment Permanent employment Full time
• Day, Evening, Night, Weekend, Shift, On Call, To be determined, Early Morning, Morning
• Starts as soon as possible
• In-house position at the agency
• Source Job Bank #3304897

Overview

Languages

Education

• Secondary (high) school graduation certificate

Experience

Will train

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Private sector
• Urban area

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Switchboard 25+ lines
• Word processing software
• Electronic mail
• MS Excel
• MS Outlook
• MS Word
• WordPerfect

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-05-27

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.