Annual Giving and Stewardship Manager

Marion-Polk Food Share, Inc.; Salem (OR); On-site; USD 64,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

12 paid holidays

Earned vacation and sick leave

Employee Assistance Program

401K retirement contributions

Job summary

Marion-Polk Food Share, Inc. seeks an experienced Annual Giving and Stewardship Manager to lead broad-based fundraising and donor stewardship. You will drive revenue growth and ensure effective stewardship across leadership giving, direct mail, and email campaigns.

You will manage a team, set goals, monitor progress, and collaborate with Development, Marketing and Communications to align strategies with program needs.

Qualifications

• Bachelor’s degree required.
• 5+ years fundraising or annual giving experience.
• Experience integrating leadership giving, direct mail, and email campaigns.

Responsibilities

• Develop and oversee multi-year annual giving plan to grow donor base and revenue.
• Lead and coach annual giving and stewardship staff for high performance.
• Personally solicit top annual giving prospects and manage donor portfolios.
• Create and evaluate donor stewardship plans including recognition and monthly giving.

Education

Bachelor’s degree

Job description

Title: Annual Giving and Stewardship Manager

Position Type: Regular Full-Time

Salary: $64,314 - $77,958

This position is eligible for a 5% bilingual differential if the successful candidate meets the Food Share standard on an oral proficiency exam.

** This position is Open Until Filled – Applications will be first reviewed on Monday, November 30th and after that as they are received.

Summary of Role:

The Annual Giving and Stewardship Manager provides strategic leadership for the Food Share’s broad-based fundraising efforts. The role ensures achievement of operating revenue goals and effective stewardship of all broad-based contributions. As a member of the Development, Marketing and Communications team, the Manager directly impacts the Food Share’s donor and revenue growth and fosters a culture of collaboration and accountability.

You Are…

Enthusiastic about the Food Share’s programs and the people who support them. You want to get to know the Food Share’s programs and are curious about the people who support them. You enjoy getting to know donors and finding ways to inspire them for the greater good. You enjoy conversations with donors and are comfortable asking them for gifts each year.

A data-driven strategic thinker. When you are developing goals, you use data to build the approach, and develop strategy and tactics that bring your efforts to success.

An experienced annual giving professional. You know and understand how to integrate leadership giving, direct mail, and email campaigns with thoughtful stewardship and good staff partners to achieve effective results.

Skilled at developing messages that connect with the intended audience. You understand donor-centered communications and can write and provide feedback to others to ensure that solicitations and stewardship messages are effective.

Resourceful, adaptable, and organized. You have a positive attitude and can identify creative solutions to obstacles. You are comfortable with shifting schedules and don’t expect every day to go as planned. You know how to keep track of multiple projects, prioritize, and meet deadlines.

Your responsibilities as the Annual Giving and Stewardship Manager will include:

Annual Giving Program Management and Oversight – 35%

• Create, implement, and evaluate a comprehensive, multi-year plan to increase donors and dollars to raise operating revenue and strengthen donor participation. The plan will include audience segmentation, timing, messages, and goals.
• Develop, implement, and evaluate specific strategies to increase donor retention, upgrades, and acquisition. Monitor progress toward annual and multi-year goals. Provide a rigorous, systematic review and analysis of activities to find ways to do things more effectively and efficiently.
• Manage partnerships with Development, Marketing and Communications team, outside vendors, and staff colleagues as it relates to annual giving. Provide leadership in developing an understanding of the fundamentals of annual giving and its role in supporting the Food Share’s programs. Involve the major gifts team in strategic discussions for leveraging annual giving to qualify and cultivate major gifts prospects.
• Develop and manage the annual giving budget based on programmatic goals and objectives as reviewed and approved annually.

Leadership and Team Development – 20%

• Hire, lead, coach, develop, and evaluate annual giving and stewardship staff while fostering a collaborative, accountable, high-performing culture committed to continuous improvement and service excellence.
• Provide the framework for, and oversight to, goalsetting and benchmarking, along with related activities of identification, cultivation, solicitation, and stewardship for donors.
• Establish team priorities, performance expectations, workflows, and resource allocation to ensure effective and coordinated delivery of strategies.
• Stay up to date on best practices in all aspects of an annual giving program and the work of donor relations and stewardship, personal solicitation, monthly giving, and broad-based campaigns.

Personal solicitation – 25%

• Personally solicit top-level annual giving prospects not assigned to major gift officers. Set and meet annual activity goals based on review of the gift table.
• Document donor information in the database to assure proper recording and tracking of results.
• Provide qualification and recommendations for individuals to be added to portfolios at the major gifts level.

Donor Stewardship – 20%

• Create and evaluate a comprehensive plan for donor stewardship touches to increase donor retention and dollars given. Include all recognition vehicles, segmentation, timing, messages, and goals. Develop specific strategies to increase monthly donors, donor retention, upgrades, and acquisition. Monitor progress toward goals and ensure they are reached.
• Oversee the donor stewardship program implementation, including overall planning, strategy, and evaluation of all facets of the program, including annual, monthly, planned gift, and campaign donors. Collaborate with Development, Marketing and Communications team members to develop and meet measurable goals for stewardship, event activities, membership, and an annual work plan.
• Set, monitor, evaluate, and adjust the annual giving budget.
• Work in collaboration with Development, Marketing and Communications team members to evaluate and recommend guidelines for utilizing the database for stewardship management.
• Develop appropriate elements and formats for regular, routine reporting on program performance for a broad array of internal and external audiences. Provide effective reporting and analysis to the VP of Development for use in management decision making.

Other duties as assigned.

Supervisory Responsibility

This position supervises two direct reports:

• Donor Engagement Coordinator
• We are actively considering the addition of a second direct report to expand the capacity of this team.

About Marion Polk Food Share

Marion Polk Food Share’s mission is to bring people together to end hunger and its root causes. We distribute nutritious food for individuals and families to more than 70 local partners, including food pantries and meal sites, and deliver Meals on Wheels to homebound seniors and adults with disabilities. We operate an urban farm and support a network of community gardens that connect people and their food, and mobilize community members to address systemic issues that lead to hunger. Thousands of local volunteers, advocates, donors, and clients bring our mission to life every day.

At the Food Share, our commitment is to:

• Treat all people as our neighbor.
• Encourage creativity and be willing to take risks.
• Listen first and seek to understand.
• Focus on shared goals.
• Celebrate diversity, ensure dignity, and act equitably.

Job Conditions:

Work may be performed at a workstation, in a warehouse environment or at various community locations. May occasionally lift, move and carry objects in excess of 30 pounds. During community visits, work is subject to varying indoor and outdoor temperatures and road and walkway surface in all seasons. May work or travel out of the local area and work outside normal working hours, such as evenings and weekends, on occasion. Work in excess of 40 hours per week during peak business periods may occasionally be required.

This job is primarily an on-site position, with some remote work possible. All remote work assignments begin, end, or change only with supervisory approval.

The Food Share provides essential services to our neighbors in Marion and Polk counties. As a result, all Food Share employees may be asked to report to work during local public health, weather, or other environmental emergencies.

More on Compensation:

The Food Share provides all employees with the following benefits:

• Competitive pay
• 12 paid holidays each year
• Earned vacation and sick leave
• Employee Assistance Program
• 401K retirement contributions

The employee in this regular, full-time position is also eligible to receive a comprehensive benefits package that includes:

• Contributions towards Medical, Vision and Dental Insurance for employee and dependents
• Employer paid Disability, Life Insurance, and AD&D Insurance

To perform this job successfully, an individual must be able to perform each essential function and physical demand satisfactorily with or without a reasonable accommodation.

EOE.

All candidates will need:

• Professional experience in annual giving and personal solicitations.
• Excellent communication skills, both verbal and written.
• Strong interest in understanding Food Share programs.
• Strong organization skills, attention to detail, and accuracy.
• Ability to manage multiple projects and deadlines.
• Ability to work collaboratively with diverse colleagues and external contacts.
• Proficiency in Microsoft Office Suite.
• Valid driver’s license and willingness to drive within Marion and Polk counties.
• Must review and agree to Association of Fundraising Professionals’ Code of Ethical Standards.
• Must pass pre-employment drug screen (excluding THC) and full background check.

• A Bachelor’s degree and 5+ years of relevant, full-time work experience or an equivalent combination of education and experience.
• Experience in personally soliciting 4-5 figure annual gifts using a relational, donor-centered approach.
• Experience hiring and supervising staff.
• Experience managing a sophisticated multi-channel solicitation program for annual support.
• Experience with a monthly sustainer program.
• Donor relations and stewardship experience versed in all aspects of annual giving, gift receipts, acknowledgements, stewardship reports, and donor communications.
• An understanding of hunger and its root causes.