Annual Fund Manager

Habitat for Humanity Greater San Francisco; San Francisco (CA); Hybrid; USD 105,000 - 115,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Life insurance

Long-term disability

Employee assistance program (EAP)

Flex Savings Account (FSA)

403b retirement account

Commuter benefits

Paid vacation days

Paid holidays

Sick days

Job summary

Habitat for Humanity Greater San Francisco is seeking an Annual Fund Manager to lead our annual giving program from San Francisco in a hybrid capacity. You will manage donor relationships, coordinate campaigns, and partner with vendors to deliver timely direct mail and online giving initiatives.

Reporting to the Vice President of Philanthropy, you will analyze donor data in Salesforce, renew mid-level donors, and support leadership with strategic engagement across San Francisco, Marin, and San

Qualifications

• Bachelor’s Degree or equivalent experience.
• 3-5 years experience in project management, donor relations, or customer service required.
• Solid working knowledge of MS Office or comparable software suites.
• Experience with Salesforce; willingness to learn.
• Excellent organizational and prioritization skills; ability to manage an unpredictable workflow.
• Strategic, creative thinker and planner.
• Excellent communication skills, including writing and speaking clearly, listening, and persuading.
• Must travel within HGSF’s tri-county service area (San Francisco, Marin, San Mateo).

Responsibilities

• Manage a mid-level donor portfolio through outreach, cultivation and stewardship activities to renew and upgrade donors.
• Oversee annual giving programs and partnerships with outside vendors to ensure on-time, impactful execution.
• Direct mail solicitation strategy and implementation to grow donors and prospects.
• Manage the online giving program to renew and increase participation.
• Analyze donor data and monitor revenue/expenses for annual giving effort.
• Maintain donor data integrity in Salesforce and coordinate with Development Ops.
• Support leadership with donor engagement and cultivation activities.
• Collaborate with vendors/consultants on copy, design, mailing lists, and production.

Skills

Donor relations

Project management

Customer service

Organizational skills

Communication skills

Education

Bachelor’s Degree or equivalent experience

Tools

Salesforce

MS Office

Job description

Annual Fund Manager

Salary Range: $105,000-$115,000/year DOE

What We Do

Come be part of the affordable, home-ownership movement! Join us and make an impact on people’s lives!Habitat for Humanity Greater San Francisco believes in the power of homeownership to create generational impact. To this end, we build homes for first-time homeowners and sustain homeownership by helping homeowners retain their home as an asset for generations to come.

Your Impact

The Annual Fund Manager plays a critical role on Habitat for Humanity Greater San Francisco’s Fund Development team. This position develops strategies, leads, plans, executes, and manages Habitat GSF’s annual giving program, including one to one donor meeting and stewardship activities, prospecting and data analysis for other gift officers, and direct marketing.This position is hybrid with the office based in San Francisco.

Reporting to the Vice President of Philanthropy, this position partners closely with the Fund Development team and other Habitat GSF colleagues to secure critical support from donors giving up to $9,999 annually.

Primary Responsibilities

Annual Giving (65%)

• Manages a mid-level donor portfolio through one-to-one outreach, cultivation and stewardship activities to renew and upgrade donors.
• Manages annual giving programs, including leading partnerships with outside vendors to plan and execute, ensuring an on-time and impactful program.
• Partners with the Fund Development Department and Direct Mail Consultants to oversee the strategy, development, design and implementation of all direct mail solicitations to increase the number of donors and prospects.
• Manages the online giving program to renew and increase annual giving participation.
• Executes initiatives to encourage donors to donate and renew online.
• Manages all aspects of donor relationships and follow-up with online donors.
• Maintains a detailed schedule of direct marketing activities and ensures the appropriate review of copy and mailing list selection.
• Works and coordinates with vendors and consultants who implement the program, including strategic input, copywriting, design, production and mailing, and list selection.
• Leads interdepartmental activities to collect and approve impact stories that are used externally.
• Monitors and reports on revenue and expense budgets for annual giving.
• In close collaboration with the Development Operations Manager, ensures integrity of gift coding and ensures donor data and activities are accurately documented and tracked in Salesforce.
• Supports leadership with cultivation and engagement efforts for donors, as needed.

Stewardship (25%)

• Strategically manages a portfolio of 100+ individual donors and assists in implementation of personalized mid-level and major donor solicitation and renewal letters for non-portfolio donors.
• Supports Individual Giving Team with donor cultivation, solicitation, and stewardship, including event support, donor engagement and stewardship plans.
• Supports and engages in donor prospecting. Develops, documents, implements, and participates in the enhancement of systems and protocols for prospect management by using various research tools such as iWave.

Other duties as assigned (10%)

• Perform additional appropriate duties as needed.

Minimum Qualifications

• Bachelor’s Degree or equivalent experience.
• 3-5 years experience in project management, donor relations, or customer service required.
• Solid working knowledge of MS Office or comparable software suites (word processing and spreadsheets).
• Experience with or willingness to learn Salesforce.Must have analytical database experience.
• Excellent organizational and prioritization skills; ability to manage an unpredictable workflow and possess the flexibility to respond thoughtfully and quickly.
• Strategic, creative thinker and planner.
• Excellent communication skills, including the ability to write and speak clearly and effectively, and to listen, and capacity to engage, inspire and persuade.
• Must be able to travel within HGSF’s tri-countyservice area (San Francisco, Marin, San Mateo).
• Must be able to pass background check (In accordance with state and county law: convictions do not necessarily rule out employment, it depends on the nature and severity of the conviction and is evaluated on a case by case basis, check is conducted on last 7 years only.)

Preferred Qualifications

• Previous experience of Salesforce and/or other donor database management software.
• A background and/or interest in affordable homeownership.

Work Environment

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and stand or bend as necessary. Must be able to travel within HGSF’s service area.

Benefits

Compensation for this role is competitive, DOE. This full-time position offers medical, dental and vision insurance, life insurance, long-term disability, employee assistance program (EAP), Flex Savings Account (FSA), 403b retirement account, commuter benefits, 20 paid vacation days, 3 front loaded sick days (accrue up to 72 hours per year), and 13 paid holidays.

EEO

Habitat Greater San Francisco is an equal opportunity employer. Habitat Greater San Francisco strives to reflect the diverse community it serves. Applicants who contribute to this diversity are strongly encouraged to apply. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Habitat GSF receives federal funds through Self-Help Homeownership Opportunity Program (SHOP) and is required by federal law, to the greatest extent possible, to provide job training and employment opportunities to Section 3 residents. *Section 3 residents are defined as public housing residents or low-income persons who live in metropolitan area or non-metropolitan counties where HUD-assisted projects are located.