ANMC Shuttle Driver II/III - CDL w Passenger endorsement

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Contributions

Paid Time Off

On-Site Child Care Facility

Employee Assistance Program

Job summary

Alaska Native Tribal Health Consortium (ANTHC) seeks a driver to provide shuttle services for patients and visitors. Responsibilities include operating vehicles, conducting inspections, and ensuring a high level of customer service.

The ideal candidate will have a valid Alaska Driver’s License, experience driving large passenger vehicles, and excellent communication skills. Benefits include medical insurance, retirement contributions, and paid time off.

Qualifications

• Two years professional driving experience for Level I.
• Four years driving experience for Level II.
• Six years driving experience for Level III.

Responsibilities

• Operate shuttle buses and assist customers with boarding.
• Perform vehicle inspections and maintain logs.
• Provide information and directions to passengers.
• Demonstrate professionalism while supporting passengers.

Skills

Customer service

Safety and quality control standards

Effective communication

Independent work and teamwork

Prioritization

Education

High school diploma or GED

Tools

Alaska Driver’s License

Defensive Driving and Safety Certification

Class C CDL Passenger Endorsement

Job description

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

Benefits

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances
• Discounted Pet Insurance
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. In addition, you may be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with paid time off accruals increasing based on years of service.
• Eleven Paid Holidays
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment
• Basic Short/Long Term Disability premiums, AD&D Insurance, and Basic Life Insurance are covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for you and your family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Gym Access to Alaska Pacific University includes a salt water pool, rock climbing, workout gym, and steep discounts for outdoor equipment rentals.
• Emergency Travel Assistance
• Education Assistance or Education leave eligibility
• Discount program for travel, gym memberships, amusement parks, and more.

Visit us online at www.anthc.org or contact Recruitment directly at [e-mail].

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary

Under direct supervision of the Travel Management Supervisor, provides customer service to patients, visitors and the public through transportation services to and from appointed locations.

Responsibilities

• Operate shuttle buses and/or vans ranging in passenger capacity on various road and climatic conditions a major portion of the year; obey all local and State traffic laws and employer work rules. Provide door-to-door assistance for customers.
• Perform preliminary vehicle inspections before, during, and at the end of shift; report irregularities and damage; maintain accurate vehicle operation logs.
• Maintain route schedules, stop at designated pick-up points, provide passenger information, assist boarding/disembarking; handle fare collection and timely reporting of incidents.
• Provide customer services to patients, visitors, and the public; greet and determine needs; serve as first point-of-contact for directing customers to medical and health-related services.
• Answer questions about hospital organization, providers and locations; provide accurate information and directions for hospital, clinics, programs and services.
• Demonstrate professionalism and a supportive attitude toward customers, families, visitors and staff; communicate effectively and tactfully with diverse ages and abilities.
• Operate wheelchair lift and secure wheelchairs; ensure proper safety procedures.
• Maintain established policies, procedures, safety, infection control standards.
• Maintain equipment handheld radio and cell phone for shuttle tracking.
• Perform routine vehicle maintenance tasks (fueling, fluid checks, tire pressures, etc.).
• Clean the interior and exterior of vehicles; ensure cleanliness before closing for the night.
• Provide suggestions to management to improve quality and operations; report unsafe conditions or incidents to supervisor.
• Perform other duties as assigned.

Levels

• Level II Driver: In addition to the above, maintain shuttle supply inventory, assist with training new drivers, assist with route scheduling and coverage planning, and assist lead driver in inspections for cleanliness and maintenance.
• Level III (Lead) Driver: In addition to the above, assist Travel Management leadership with interviewing and training, provide direction to staff, plan routes, coordinate maintenance, and conduct periodic inspections.

Other Information

Knowledge and skills include customer service, safety and quality control standards, privacy rules, basic truck maintenance, lifting techniques, and applicable traffic laws. Skills include operating a large passenger vehicle in all weather, operating an accessible bus lift, effective communication, independent work and teamwork, and prioritization.

Education and Experience

• Minimum Education: High school diploma or GED.
• Minimum Experience (Level I): Two (2) years professional driving experience. Level II: Four (4) years. Level III: Six (6) years. Substitutions may apply for education/training.
• Minimum Certification: Level I requires a valid Alaska Driver’s License with Defensive Driving and Safety Certification; Level II/III require a Class C CDL Passenger Endorsement and Defensive Driving and Safety Certification within 90 days of hire.

Preferred Experience: Ability to speak an Alaska Native language is preferred.

Additional Requirements: Must be at least 23 years old; clean driving record per ANTHC insurance; must sign a release annually for ANTHC to obtain a current driving record.