Animal Services Volunteer & Community Engagement Coordinator

HumanePro; North Carolina; On-site; USD 40,000 - 60,000; Full time

Job summary

Wake County Animal Center is seeking a Volunteer & Outreach Coordinator to lead a 200- to 250-strong volunteer program, develop engaging content, and represent the shelter at public events in Wake County. You will mentor volunteers, coordinate initiatives, and advocate for animals and people who care about them.

This full-time role emphasizes leadership, relationship building, and community outreach, with opportunities to influence programs and events, outreach campaigns, and mentorship across

Qualifications

• Self-starter with accountability and initiative.
• Excellent time management to handle tasks and shared responsibilities.
• Strong interpersonal skills: outgoing, patient, professional, able to handle tough conversations.

Responsibilities

• Lead, support, and grow a volunteer program of 200–250 volunteers.
• Develop engaging training, educational, and instructional content.
• Manage media appearances to promote adoptable animals and shelter events.
• Coordinate and attend public engagement events.
• Maintain records and statistical reports.

Skills

Self-starter

Time management

Interpersonal skills

Shelter animal care knowledge

Microsoft Office

Social media

Initiative development

Tools

Microsoft Office (PowerPoint, Excel, Outlook)

Job description

Job Description

Do you thrive on connecting with people, building community, and creating meaningful experiences? Are you passionate about animal welfare and energized by work that is never the same two days in a row? The Wake County Animal Center is seeking an outgoing, enthusiastic, and creative Volunteer & Outreach Coordinator. In this role, you'll lead a thriving volunteer program of more than 200 active volunteers, develop innovative community engagement initiatives, represent the Animal Center at public events, and help connect thousands of homeless pets with the people who will give them a second chance. This is far more than a volunteer management position. It's an opportunity to serve as a community ambassador, mentor, educator, event coordinator, storyteller, and advocate for animals and the people who care about them. If you enjoy working with people as much as you enjoy working with animals, this could be the perfect opportunity for you.

Essential Functions

As the Volunteer & Outreach Coordinator, you will serve as a key leader within the Animal Center and help strengthen the connection between our shelter and the Wake County community.

Responsibilities include:

• Lead, support, and grow a volunteer program of approximately 200-250 active volunteers
• Develop engaging training, educational, and instructional content
• Manage media appearances to promote adoptable animals and shelter events
• Coordinate and attend public engagement events
• Develop and maintain mutually beneficial relationships with stakeholder groups
• Maintain records and statistical reports
• Communicate with volunteers via email, telephone and social media
• Assist with special projects and serve as backup to the Animal Services Community Initiatives Manager

This position has heavy administrative and leadership responsibilities. If you are energized by organizing projects, events, and programs, while building meaningful relationships, this is your time to shine. If you believe that volunteers are one of the Animal Center's most valuable resources and are excited to help those volunteers make a meaningful difference for animals in need.

How will we know you are "The One"?

• Self-starter who demonstrates a high degree of accountability.
• Excellent time management skills - accomplishes assigned tasks and shared responsibilities in a timely manner.
• Solid interpersonal skills - outgoing, patient, professional and able to have tough conversations with a variety of people.
• Familiarity and knowledge with the care and humane handling of shelter animals, such as dogs, cats and little critters.
• Proficient knowledge in Microsoft Office (especially PowerPoint, Excel and Outlook), and comfortable learning and using online information systems.
• Ability to assess situations, data and circumstances and develop action plans to accomplish objectives.
• Knowledge of social media to target community members for recruitment, communicate with established participants of the Volunteer Program, and promote animals for adoption.
• Ability to develop new initiatives for the Volunteer Program and champion those initiatives to completion.

This is a full time job

Contact Information

Job Contact Details

Name: Beth Simmons

Title: Administrative Manager

Email Address: [e-mail]

Website: https://www.wake.gov/departments-government/animal-services

Closing Date: Wednesday, November 25, 2026

Posting Date: November 10, 2026

Closing Date: November 25, 2026