Animal Services Technician

City of West Jordan; West Jordan (UT); On-site; USD 29,000 - 41,000; Full time

Job summary

City of West Jordan is seeking a dedicated Animal Services Clerk to assist the Animal Services Division. Under supervision, you will perform shelter cleaning, handle animal care tasks, and provide clerical support including data entry and records management.

You will greet the public at the counter, explain procedures, collect payments, and assist officers as needed. Prior janitorial or office experience and a valid Utah driver’s license are preferred.

Qualifications

• High school diploma or GED required.
• One year of janitorial or general office clerical work experience; caring for animals preferred.
• Valid Utah Driver’s License and ability to obtain UCJIS Certification.

Responsibilities

• Participate in daily maintenance of the animal shelter, cleaning and animal care.
• Observe and assist the public at the counter, answer questions, and collect payments.
• Provide information to the public regarding animals, regulations, and services.
• Record and compile statistical reports; perform data entry and filing.
• Handle animals safely at the front counter and in the shelter; assist officers as needed.
• Perform administrative duties including typing, proofreading, and record-keeping.

Skills

Office procedures

Record keeping

English usage

Janitorial duties

Safe animal handling

Typing

Data entry

Education

High school diploma or GED

Job description

City of West Jordan Employees:

If you are a current City of West Jordan employee, DO NOT APPLY HERE. View the internally available openings by logging into your Workday account and searching for the Jobs Hub.

Rate of Pay

$20.95 - $29.88

Work Shift

4/10s (United States of America)

Job Summary

Under immediate supervision, to perform the cleaning of the animal shelter and perform responsible, specialized clerical and computer data entry work for the Animal Services Division; and to assist animal services officers in the performance of their duties.

Job Description

ESSENTIAL DUTIES

• Participate in the daily maintenance of the animal shelter; cleaning, supply food, water, and other care for animals each morning.
• Observe, monitor, and assist the public at the counter; respond to questions and routine requests for information; collect monies for services provided as required.
• Provides information to the public by use of the telephone and in person regarding receiving and releasing animals, locating lost and found animals, and general inquiries.
• Explain to the public ordinances relating to the care and keeping of animals.
• Receives complaints in person and by telephone and creates calls to be dispatched.
• Accounts for monies received at the shelter in accordance with city policies and procedures.
• Safely handle animals at the front counter and in the shelter.
• Administer vaccinations, medications, and microchips for animals.
• Perform a wide variety of administrative support work including typing, proofreading, filing, checking, and recording information on records.
• Record and compile statistical reports.
• Operate office equipment including word processors, computers, scanners, printers, calculator, and copy machines.
• Respond to officers’ requests for information.
• Quarantine and dispose of animals as appropriate.
• Performs euthanasia of animals in accordance with applicable animal control ordinances, policies, and procedures. Makes budget recommendations to the supervisor regarding the maintenance, upkeep and improvements at the shelter.
• Maintain detailed records of daily activities, impounds, animals released, adopted or euthanized, and fee collections.
• May provide training to new Animal Services Technicians.
• Perform other related duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS

Education:

High school diploma or GED.

Experience:

One year of janitorial or general office clerical work experience. Previous experience caring for animals preferred.

Certifications/Licenses:

• Valid Utah Driver’s License
• Ability to obtain and maintain UCJIS Certification

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Modern office procedures, methods, and computer equipment.
• Principles and procedures of record keeping.
• Basic mathematical procedures.
• English usage, spelling, vocabulary, grammar, and punctuation.
• undefined

Skill with:

• Performing janitorial type duties.
• Safely handling animals.
• Operating modern office equipment including computer equipment and software.
• Typing and entering data at a speed necessary for successful job performance.

Ability to:

• Perform cleaning responsibilities throughout the animal shelter, including cleaning the animal shelter each morning.
• Meet and deal tactfully and effectively with the public.
• Interact effectively and sensitively with individuals from diverse backgrounds.
• Respond to requests and inquiries from the public.
• Maintain confidentiality of sensitive information and data.
• Learn, interpret, and apply the policies, procedures, laws, codes, and regulations pertaining to police records programs and functions.
• Learn techniques used in public relations.
• Prepare and maintain accurate and complete records.
• Maintain and keep sensitive information confidential related to background information or personnel issues.
• Understand and follow oral and written instructions.
• Communicate clearly and concisely, both orally and in writing.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

WORKING CONDITIONS AND PHYSICAL DEMANDS

Work in a standard office environment and in an animal shelter which includes sitting, kneeling, bending, stooping, twisting, standing, walking, and cleaning kennels, cages, and other areas of the animal shelter. Exposure to animal noise and cleaning chemicals.

Supervisory Level

Individual Contributor

Job Exempt from Overtime:

United States of America (Non-Exempt)