Animal Health Associate

Coastal-Farm-; Gresham (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Coastal Farm is seeking a customer-focused associate in Oregon to greet customers, answer questions, and help locate products. You will manage phone inquiries, stay informed about products and promotions, and assist with merchandising and housekeeping to maintain an attractive store environment.

The role requires strong communication, interpersonal skills, and the ability to adapt to changing priorities. Prior retail knowledge and attention to detail are valued in a fast-paced setting.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Able to adapt to rapidly changing work environments.
• Familiar with operating a computer system and email.
• Knowledge of standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Answer incoming phone calls.
• Maintain comprehensive knowledge of Coastal Farm products and promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Coordinate with associates via radio for smooth store operations.

Skills

Written and verbal communication

Interpersonal skills

Adaptability

Computer systems & email usage

Attention to detail

Job description

Description

Primary Purpose

To be responsible for maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.