Animal Control Office Coordinator

Amador County (CA); Jackson (CA); On-site; USD 38,000 - 46,000; Full time

Job summary

Amador County is seeking an Office Assistant I to provide general clerical support in the Animal Control unit. Responsibilities include answering phones, maintaining records, processing licenses, and assisting volunteers and the public.

The role requires a high school diploma or GED and basic computer skills. Duties involve working at the shelter, handling animals with care, and coordinating with the Director and staff.

Qualifications

• Knowledge of office practices, procedures and filing systems.
• Ability to type 40 words per minute.
• Experience with computers and office equipment.
• Ability to follow oral and written directions.
• Good English language skills and public interaction.

Responsibilities

• Perform general clerical duties including phones, typing, and use of office equipment.
• Maintain logs of sheltered animals and related reports.
• Process dog licenses, impounded/adopted/reclaimed papers.
• Coordinate volunteers and assist the public at the shelter.
• Drive county vehicles to obtain supplies and deliver animals to veterinarians.

Skills

Office administration

Record keeping

Telephone etiquette

Basic math

Written and verbal communication

Education

High school diploma or GED

Tools

Computers & software

Job description

*Filling this position is subject to approval by the Board of Supervisors*

DEFINITION

Under general supervision, to enforce County ordinances and State laws governing the licensing, adoption and impoundment of animals; to assist in caring and feeding of the animals in the shelter; to assist in keeping the shelter clean; to perform general clerical duties and related work as required.

DISTINGUISHING CHARACTERISTICS

Duties are expected to be performed at the Animal Control facility. Incumbent is in contact with all types of animals, some reptiles, and may be exposed to zoonotic diseases. Incumbent is also expected to be familiar with the policies and procedures of the Department where assigned. Job assignments are performed with minimal guidance and supervision.

REPORTS TO

Director of Animal Control, GSA Director

CLASSIFICATIONS SUPERVISED

Inmates, probationers, volunteers.

The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all the duties listed.

• Performs general clerical duties, including but not limited to answering phones, the use of computer, typewriter, copy machine, fax, and other machines in the office.
• Records, computes, gathers and documents information on sheltered animals, animal bite reports, weekly, monthly and annual reports to the County and State.
• Keeps accurate logs of sheltered animals daily and learns correct procedures to document this information.
• Maintains the lost and found animal lists.
• Collects information, as necessary, for the Officers and Deputy Director.
• Assembles and produces documented information for the Deputy Director or his/her designee as requested.
• Keeps the Animal Shelter open to the public during normal business hours and assists the public.
• Coordinates volunteers.
• May advise the public on Animal Control policies and procedures.
• Drives County vehicles to get supplies.
• Delivers animals to local veterinarians and picks up animals from local veterinarians for surgeries, care and treatment.
• Delivers specimens.
• Picks up and drops off inmates.
• Makes weekly bank deposits, pays bills and orders supplies.
• Completes paperwork for dog licenses, impounded animals, adopted animals and reclaimed animals.
• Assists at annual vaccination clinics.
• Maintains a healthy, safe and sanitary facility for all sheltered animals, the public and staff.
• Monitors the appearance and behavior of all sheltered animals.
• Reports problems to the Kennel Attendant or the Deputy Director.
• Provides all sheltered animals with proper, humane handling and care.

Knowledge of:

• Policies and procedures of the Department and unit where assigned.
• Modern office practices, methods, and procedures.
• Filing and information retrieval systems.
• Computers and software used in office and program support assignments.
• Operation and use of office equipment.
• Proper English usage, spelling, grammar and punctuation.
• Basic mathematics.
• Care and feeding of various breeds of dogs, cats, and other domestic animals as well as livestock.
• Common diseases and their symptoms.
• Safe and efficient handling of small and large animals.
• Characteristics of animal behavior.
• Basic methods of restraint.

Ability to:

• Perform a variety of office assistance assignments with minimal guidance and supervision.
• Interpret and apply the policies and procedures of the office where assigned.
• Type at a rate of 40 words per minute from clear, legible copy.
• Operate and use office equipment.
• Follow oral and written directions.
• Deal tactfully and courteously with other County staff and the public, providing information and responding to concerns about the Department and/or program where assigned.
• Establish and maintain cooperative working relationships..
• Learn County and State ordinances and laws relating to the license.

TYPICAL PHYSICAL REQUIREMENTS

Sit for extended periods; frequently stand and walk; sufficient manual dexterity and eye-hand coordination to operate special animal handling equipment; ability to climb, stoop crouch and kneel; lift and move objects weighing up to 40 pounds without assistance; corrected hearing and vision too normal range; verbal communication, use of office equipment including computers, typewriter, telephone calculators, copiers, and FAX.

TYPICAL WORKING CONDITIONS

Work is performed in the office, outdoors, driving and animal shelter environments; work is performed in varying temperatures; exposed to animals with rabies and other diseases; exposure to dust, chemicals, and continuous contact with staff and the public.

Any combination of training and experience, which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Education

A high school diploma or GED equivalent.

Experience

One year of office assistance experience performing assignments comparable to those of an Office Assistant I with Amador County. Previous employment in an animal related field performing assignments comparable to those of a Kennel Attendant.

SPECIAL REQUIREMENTS

• Willingness to receive pre-exposure rabies vaccination.

• Possession of a valid California Driver’s license issued by the California Department of Motor Vehicles.