Animal Control Field Supervisor

City of Temple, TX; Temple (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

City of Temple, TX is seeking an Animal Services Field Supervisor to oversee Animal Control Officers in the field and perform frontline enforcement as required. The role leads staff, manages timekeeping, inventory, and serves as a primary liaison between the shelter, law enforcement, and external agencies.

The incumbent supports shelter operations and ensures compliance with safety and certification requirements while planning and directing activities for maximum effectiveness.

Qualifications

• High school diploma or equivalent required.
• Three years of animal control experience.
• Two years in a lead or supervisory role.
• Valid driver’s license with clear record.
• Advanced Animal Control Certification or equivalent within 1 year.
• Administrative Animal Control Certification or equivalent within 1 year.
• Certified Euthanasia Technician or equivalent within 1 year.

Responsibilities

• Supervise ACO field operations and direct activities for efficiency.
• Assist in hiring and training Animal Control Officers.
• Conduct annual performance reviews and administer corrective actions.
• Train ACOs in field procedures and ensure certifications are kept.
• Serve as a liaison between shelter, law enforcement and agencies.
• Coordinate with Shelter Manager and Police on field activities.
• Prepare charging documents and testify in court when needed.
• Manage timekeeping, inventory logistics and budget notes.
• Support shelter operations including adoptions and intakes when needed.

Skills

Supervisory experience

Leadership skills

Policy implementation

Education

High school diploma or equivalent

Advanced Animal Control Certification

Administrative Animal Control Certification

Certified Euthanasia Technician

Job description

Ready to Start Your Career with the City of Temple?

Summary

The Animal Services Field Supervisor provides direct field oversight for all Animal Control Officers (ACOs) while maintaining the capacity to perform front-line enforcement duties as required. This role delivers critical administrative leadership, managing timekeeping and inventory logistics while serving as a primary liaison between the shelter, law enforcement, and external agencies. The Supervisor supports general shelter operations to ensure seamless departmental functioning.

Essential Duties And Responsibilities

• Provide direct supervision of ACO field operations, recommend policy, plan and direct activities of employees to maximize effectiveness and efficiency of operations utilizing all available resources
• Assist in the selection, hiring and training of Animal Control Officers
• Plans, directs, controls and evaluates job performance of several employees and performs annual employee performance reviews
• Administer corrective training, counseling and/or discipline when appropriate
• Trains ACOs in all field operations procedures and ensures staff maintain state-required certifications
• Resolves problems and miscommunications between employees in a fair and unbiased manner
• Provides support as a certified ACO for field operations, including the impound of animals and livestock
• Responds to citizen complaints and inquiries
• Performs duties related to after-hours call-out rotation
• Prepares charging documents for and testifies in criminal court
• Coordinates with various groups, organizations, and governmental agencies
• Communicates with the Shelter Manager and the Police Department chain of command regarding field activities
• Compiles data and submits monthly reports and summaries to department supervisors
• Recommends ordinances, programs, and proposals to improve animal services field operations
• Briefs the Shelter Manager on budget matters and recommends budget considerations
• Ensures employee compliance with established safety procedures
• Maintains compliance with health and safety laws and guidelines
• Assists with shelter operations, including cleaning, care, feeding, euthanasia, adoptions, and surrenders when necessary
• Orders and maintains supplies, working closely with local vendors and the city Purchasing department
• Accepts and collects payments for services or fees
• Provides community education regarding animal services and safety
• Follows City policies, procedures, and safety guidelines
• Performs other duties as assigned

Minimum Qualifications

• High school diploma or equivalent
• Three (3) years of animal control experience
• Two (2) years of experience in a lead or supervisory role

Certifications, Licenses and Registrations

• Valid driver’s license, including a clear criminal and driving record
• Advanced Animal Control Certification or ability to obtain within one (1) year of employment
• Administrative Animal Control Certification or ability to obtain within one (1) year of employment
• Certified Euthanasia Technician or ability to obtain within one (1) year of employment

Thank you for your interest in the position. Please note only those selected for an interview will be contacted.