Animal Care Worker, Austin Animal Services (Animal Care Division)

Austin, Texas; Austin (TX); On-site; USD 31,000 - 34,000; Full time

Job summary

The City of Austin's Austin Animal Center is seeking an Animal Care Worker to feed, clean, and provide humane sheltering for dogs, cats, reptiles, and livestock. You will work outdoors in summer heat and winter cold, reporting to the Animal Services Supervisor who guides daily operations.

Daily duties include monitoring animal health, maintaining records, assisting with rabies testing, and helping the public with information about policies and programs.

Qualifications

• Graduation from an accredited high school or equivalent, plus six (6) months of work experience.
• Ability to work with frequent interruptions and changing priorities.
• Knowledge of animal services and related programs.
• Able to de-escalate conflicts and provide friendly customer service.

Responsibilities

• Cleans, disinfects, and maintains shelter areas as assigned.
• Feeds, waters, bathes, dips, and exercises animals.
• Safely handles animals of unknown health and temperament.
• Monitors medical and behavioral status and assists with related healthcare activities.
• Maintains shelter records in the database and provides public information.
• Assists in loading/unloading trucks and stocking areas; supports rabies testing logistics.

Skills

Safe animal handling

Customer service

Effective communication

Ability to work under interruptions

Team collaboration

Education

High school diploma or equivalent

Job description

Animal Care Worker, Austin Animal Services (Animal Care Division) - Austin Logo### Animal Care Worker, Austin Animal Services (Animal Care Division)Apply: Austin Animal Center: Full time: Posted Yesterday: End Date: November 5, 2026 (5 days left to apply): JR105657**About This Position** The Animal Care Worker is responsible for the basic feeding and cleaning up of the animals at the Austin Animal Shelter. This includes dogs, cats, reptiles, livestock and more. This position reports to the Animal Services Supervisor and the leads on duty who guide/mentor and respond to any questions the Animal Care Worker may have about day- to-day operations. Your skills will help shelter pets heal, get adopted, and start brand new lives. This position also works in the elements of summer heat and winter cold.## **Job Description:****Purpose:**This position performs all aspects of humane animal care duties to ensure animal safety and well-being, and provides quality customer service by providing the public with assistance and accurate information regarding Animal Services' policies, programs, and procedures. **Duties, Functions and Responsibilities:**Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.* Cleans, disinfects, and maintains shelter areas as assigned.* Feeds, waters, bathes, dips, and exercises animals. Provides humane sheltering services in compliance with State minimum standards and shelter policies.* Safely and humanely handles animals of unknown health and temperament.* Assists in monitoring the medical and behavioral status of animals, and performs related healthcare activities.* Contributes to the programs and services that support the shelter’s live outcome goal.* Loads dead animals onto trucks.* Ensures the safety of animals and people in the shelter.* Accurately maintains all required records in the shelter’s database.* Provides information to the public.* Assists in unloading trucks, stocking shelter areas and storing materials. Assists in preparation, transport and documentation of specimens for rabies testing.* Maintains facility and grounds in a clean, neat, and organized manner. **Responsibilities - Supervisor and/or Leadership Exercised:*** None. **Knowledge, Skills, and Abilities:**Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.* Knowledge of applicable processes, techniques and principles.* Knowledge of animal services and related programs.* Skill in safely handling animals, including those with unknown temperament.* Ability to work with frequent interruptions and changes in priorities.* Ability to adhere to disease management and safety protocols* Ability to establish and maintain effective communication and working relationships with City employees and the public. **Minimum Qualifications:*** Graduation from an accredited high school or equivalent, plus six (6) months of work experience.## Compensation Range:The annual hiring range for this position is $22.15-$24.37## **Notes to Candidate:**The Animal Care Worker is responsible for the basic feeding and cleaning up of the animals at the Austin Animal Shelter. This includes dogs, cats, reptiles, livestock and more. Your skills will help shelter pets heal, get adopted, and start brand new lives. This position reports to the Animal Services Supervisor and the leads on duty who guide/mentor and respond to any questions the Animal Care Worker may have about day-to-day operations.This position also works in the elements of summer heat and winter cold and the person in this role will be on their feet for upwards of 9 hours a day. **Preferred Qualifications:*** Demonstrated experience working in a fast paced, high stress environment with competing priorities.* Demonstrated experience providing excellent customer service to both internal and external customers and de-escalating conflicts.* Demonstrated attention to detail relating to cleaning, disinfecting, and reporting changes in dogs’ behavior and/or medical concerns.* Demonstrated experience in an animal-related field, including animal husbandry, health, and basic care.* Demonstrated experience with 50+lbs dogs with behavioral issues. **Who Are We?** Austin Animal Services’ mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets. We offer outstanding benefits including several health and welfare benefits such as low-cost medical, dental, vision, paid leave, a highly competitive retirement plan, training opportunities, and more. Please click **City of Austin Benefits** for more information. **Regarding Your Application:** Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. A résumé is required and will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers. **Hours:**Full-Time schedule is Wednesday - Saturday, 7:00 am - 6:00 pm (Four 10-hour shifts that includes a weekend day)Temporary schedule is Saturday - Sunday, 7:00 am - 6:00 pm (weekends) **PLEASE NOTE:** ***Austin Animal Services is not a 100% remote operation.*** **This position is considered “essential;” employees may be required to report to work when the City of Austin offices are otherwise closed (bad weather, etc.).** **Work Location:** **Austin Animal Center, 7201 Levander Loop, Bldg. A, Austin, TX 78702** **If you are selected to interview:** Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. **If you are selected for hire:** You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check (CBI) will be conducted. **Additional Information:** Austin Public Health/Austin Animal Services’ worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH/AAS worksite – including construction sites, parking lot, or in any personal vehicle located on the premises. **90-Day Provision for Additional Vacancy:** This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs. **PLEASE NOTE: this posting may close any time after 7 days**. **Essential Employee:** This position has been designated as an Essential Employee position. In the event of a city-designated extraordinary situation or emergency condition, essential employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees, as well as ensure the continuity of essential operations. Essential Employees may be called back in during such events, required to modify their schedule, assigned to a City-designated work site, or retained on-site to assist with operations and recovery. Please be aware that the *Job Posting Close Date* reflects the **final day to apply**, but the posting will **close at 11:59 PM the day before the date listed**. All application steps, including attachments and submission, must be fully completed before that time.We also recommend that you **save or print a copy of the job posting** for your records. Once the position has been unposted, it will no longer be viewable.