Animal Care Programs Facilitator — Remote Options

Bernalillo County; Albuquerque (NM); On-site; USD 3,142,000 - 4,961,000; Full time

Benefits offered by this job

Health benefits

Flexible schedule

Paid time off

Job summary

Bernalillo County is seeking a Program Facilitator for Animal Care Services in Albuquerque to oversee volunteer programs, foster care coordination, and cross‑department outreach. The role manages events, maintains records, and supports adoption, transfer, and placement activities.

You will coordinate volunteers, foster care, and placement initiatives with medical staff, engaging with partner shelters and the public to promote humane care and community outreach.

Qualifications

• Associate's degree in Animal Science, Business, Marketing, Communications, or a related field.
• Three (3) years of experience in customer service, animal sheltering, humane society, public relations, community outreach, placement or animal adoption programs.
• Any equivalent combination of related education and/or experience may be considered.

Responsibilities

• Assist in the training, scheduling, and oversight of volunteers.
• Promote positive volunteer engagement and humane handling practices.
• Support volunteer participation in adoption events, shelter activities, and community outreach.
• Provide concise and accurate information to the public regarding animal history, adoption, relinquishment, foster programs, and outreach events.
• Provide care for animals; clean and disinfect enclosures, food and water dishes, and maintain related equipment for adoption and outreach events.
• Handle animals in a humane manner according to established policies and procedures.
• Remain alert to animal behavior and physical condition and report concerns to appropriate staff.
• Coordinate the foster care program for animals in conjunction with medical staff.
• Participate actively in the foster care program, providing training and support for foster caretakers.
• Monitor animals in the program, schedule medical care, and ensure assistance is available to foster families.
• Maintain and coordinate scheduling with foster families and outside agencies; conduct interviews, advise on relinquishment or placement, prepare paperwork, and perform data entry.
• Organize and maintain accurate and detailed records for foster placements, medical care, and animal disposition.
• Provide care for foster animals during intake, transfer, or outreach events, including cleaning enclosures and handling animals safely.
• Develop and maintain relationships with partner shelters, animal welfare entities, and organizations throughout the United States to coordinate programs and facilitate the transfer of animals.
• Coordinate and participate in out-of-state and overnight animal transfers as needed.
• Recommend placement and rescue options for animals in coordination with department staff.
• Maintain and coordinate scheduling with the public and agencies for adoption, placement, and relinquishment of animals; conduct interviews with prospective adopters, prepare paperwork, and perform data entry.
• Inspect program partner facilities when possible or obtain reference letters and veterinary information used by the rescue or transfer partner.
• Maintain accurate records and statistical data of placement and transfer activities, owner relinquishment and resource requests and outcomes including inventory of resources provided, disposition, transfer location, and statistical reporting.
• Monitor the humane handling of animal’s safety during placement and transport

Skills

Volunteer coordination

Public relations

Event coordination

Animal care support

Education

Associate's degree in Animal Science, Business, Marketing, Communications, or a related field

Job description

Bernalillo County is seeking a Program Facilitator for Animal Care Services in Albuquerque to oversee volunteer programs, foster care coordination, and cross‑department outreach. The role manages events, maintains records, and supports adoption, transfer, and placement activities.

You will coordinate volunteers, foster care, and placement initiatives with medical staff, engaging with partner shelters and the public to promote humane care and community outreach.