Animal Care Lead: Shelter Operations & Team Mentor

Washington Humane Society; Madison (NJ); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Healthcare

Vision

Dental

Pet care benefits

Equal Opportunity Employer

Job summary

Humane Rescue Alliance in Madison, NJ seeks an Animal Caregiver Lead to oversee daily animal care operations and mentor staff when managers are off-site. You will maintain kennels and cattery areas, monitor animal welfare, and ensure adherence to HRA SOPs while delivering excellent customer service to visitors and volunteers.

The role requires Fear Free certification, leadership experience, and the ability to work in varied weather conditions.

Qualifications

• Leadership experience overseeing teams in a shelter or care environment.
• Proven ability to maintain SOPs and ensure high welfare standards.
• Strong communication and coordination with volunteers and staff.

Responsibilities

• Oversee daily animal care tasks including feeding, medications, water, bedding and enrichment.
• Monitor animals across kennels and cattery areas ensuring welfare and cleanliness.
• Coordinate opening/closing shifts and adjust assignments as needed.
• Coach and mentor new staff and volunteers during training.
• Maintain animal records and report concerns to management.

Skills

Leadership

Animal care

Customer Service

Team Coordination

Education

Fear Free Certification

Job description

Humane Rescue Alliance in Madison, NJ seeks an Animal Caregiver Lead to oversee daily animal care operations and mentor staff when managers are off-site. You will maintain kennels and cattery areas, monitor animal welfare, and ensure adherence to HRA SOPs while delivering excellent customer service to visitors and volunteers.

The role requires Fear Free certification, leadership experience, and the ability to work in varied weather conditions.