Animal Care & Control Shelter Advocate

San Francisco District Attorney; San Francisco (CA); Vor Ort; USD 70.000 - 89.000; Vollzeit

Zusammenfassung

The City and County of San Francisco is seeking a Shelter Service Representative for the Animal Care & Control unit within the Office of the City Administrator. The role involves hands-on animal care, public interaction and routine licensing duties in a busy shelter environment.

You will handle adoptions, licensing, and information services, while maintaining records and supporting field operations. This is a full-time civil service position with a shifting schedule, requiring strong customer

Qualifikationen

• Six months of customer service and information experience in an animal care or related facility.
• Two years of customer service experience in an office with heavy face-to-face public contact.

Aufgaben

• Courteously and effectively provide animal care and control services, information and assistance to the public in person and by phone.
• Educate the public about animal issues, responsible pet ownership, and adoption, licensing and other services.
• Explain state and local laws and department policies to the public clearly and accurately.
• Assist the public to surrender, redeem and adopt animals according to laws and procedures; interview adopters for suitability.
• Handle animals humanely and safely; transport animals to adoption events and other facilities as needed.
• Record transactions and maintain shelter data; manage invoices and reports in the shelter system.
• Process dog licenses and citations for violations of animal control laws.
• Receive and relay requests for routine and emergency services via two-way radio.
• Ensure cleanliness and neatness of the workspace and related areas.
• Perform related duties as assigned.

Kenntnisse

Customer service

Public contact

Jobbeschreibung

The City and County of San Francisco is seeking a Shelter Service Representative for the Animal Care & Control unit within the Office of the City Administrator. The role involves hands-on animal care, public interaction and routine licensing duties in a busy shelter environment.

You will handle adoptions, licensing, and information services, while maintaining records and supporting field operations. This is a full-time civil service position with a shifting schedule, requiring strong customer